JIO Customer care number

Jio is one of the largest telecom service providers in India. It is a subsidiary of Jio platforms and operates a national LTE network. The main thing is that it doesn’t use 2G and 3G services and works only on 4G networks. One of the interesting facts is that it became India’s largest mobile network operator and the world’s third-largest mobile network operator in a very short time. Since it has a vast consumer base, sometimes people face some issues regarding the services. In that case, you can take Jio customer care number; you can connect with them anytime and clear all your queries. In this blog, you will find all the JIO Customer care number for all states of India.

Jio Customer Care Number (All India)

Jio Mobile Toll-free numbers:

1. Mobile services queries – 199

2. Complaint register- 198

3. Recharge plans, data balance, validity, recharge confirmation & offers- 1991

4. Active HD calls & data balance services- 1977

5. Calling from Non-Jio number- 1800 889 9999

6. Avail support while roaming abroad- +917018899999

7. Interested in Jio, call this number- 1860-893-3333

JioPhone, JioFi & LYF Mobile:

8. Customer care number- 1800-890-9999

JioFiber Helpline Number:

9. Customer care number- 1800-896-9999

JioBusiness Helpline Numbers:

10. Enterprise Mobility Services: 1800-889-9333

11. Enterprise Connectivity Services & Business Solutions: 1800-889-9444

12. New Business Connection: 1800-889-9555

Online Shopping Number:

12. Helpline number- 1860-893-3333

Jio Live Chat Support

Jio is trying to offer customer support in every possible way; hence they introduced Jio live chat support. You can use this feature on their website and mobile application. To take help from chat support, you need to follow the steps.

If you use the mobile application for chat support

1. Download the My Jio app.

2. Log in using your Jio number.

3. You will see a bottom panel, there you need to click on “Jio Care.”

4. Here you will find plenty of options like FAQs, Troubleshoot, and others. Click on the “Live Chat” option. 

5. You will be redirected to a chat box where you can type your query and get instant help.

If you use Jio website for chat support

1. Visit the official website of Jio.

2. At the bottom right corner of the website, you will see a chat icon.

3. Click on the icon.

4. Now the chatbot will ask for your Jio number and details.

5. After that, you can type your query and process it further. 

Jio Email Support

You can also connect with Jio customer support via email and resolve your issues.

1. For new business connection, use email

2. If you have queries related to Online Shopping, use email

3. For any security vulnerability, use email

4. For more support, you can follow these steps

  • Type Jio live chat support on Google search console.
  • Click on the official website of live chat support.
  • You will get a form to fill; here, you need to enter your name, Jio number, email id, query, and other related details. 
  • You can also upload screenshots or documents supporting your query.
  • After filling all the details, you just need to submit, voila!!
  • The executive will connect with you very soon.

Jio Appellate Authority Contact Details

StateZoneAppellate Authority NameOffice Address
Andhra PradeshSouthRajasekhar MamillapalliReliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
BiharEastChandra PrakashReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India
ChhattisgarhWestPartha Pratim4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCRNorthSanjay TikuReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
GujaratWestBhavesh MehtaOffice -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
HaryanaNorthSanjiv SachdevaReliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal PradeshNorthSameer PandeyReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
JammuNorthVivek SharmaReliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
JharkhandEastSantosh SinhaReliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
KeralaSouthJayaraj RajasekharanReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State
KashmirNorthNeeraj FotedarReliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
KarnatakaSouthShiva KumarRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka
KolkataEastSanjay ChatterjeeReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya PradeshWestPartha Pratim4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & GoaWestGiridhar PuvvalaReliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
MumbaiWestSaurabh Singh ParmarReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North EastEastBanibroto BiswasReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
OdishaEastBikash MohantyReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
PunjabNorthKaruna MisraReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
RajasthanNorthArun ManiReliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil NaduSouthRoyston AntonyReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu
TelanganaSouthSreedhar NandirajuReliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West)NorthSunil KapoorReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East)NorthRajesh SharmaReliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
UttarakhandNorthDeepak NegiReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West BengalEastSailesh RupaniReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
AssamEastRitwick ChakrabortyReliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India

Note- Take a note that the email address of each of the Appellate authority is and contact number is 18008893999.


How can I talk to Jio customer care?

For any complaint regarding your Jio services you can connect on jio customer care number 198, it is a toll-free number. Also, if you have any recharge related issues, then you can call in 1991.

How do I file a complaint against Jio?

For complaints call on jio customer care number 198, and if you want to connect using another number, use 1800 889 9999.

How do I complain about DND on Jio?

For DND registration, you need to dial 1909 from your mobile and request a customer care executive to activate the service.

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