JIO Customer Care Number: Helpline, Complaint and Toll-Free Number

Jio is one of the largest telecom service providers in India. It is a subsidiary of Jio platforms and operates a national LTE network. The main thing is that it doesn’t use 2G and 3G services and works only on 4G networks. One of the interesting facts is that it became India’s largest mobile network operator and the world’s third-largest mobile network operator in a very short time. Since it has a vast consumer base, sometimes people face some issues regarding the services. In that case, you can take Jio customer care number; you can connect with them anytime and clear all your queries. In this blog, you will find all the JIO Customer care number for all states of India.

Jio Toll-Free Helpline Number (All India)

1. 1860-893-3333

2. 1991 (For recharge plans, data balance, validity, recharge confirmation)

3. 198 (For complaints)

4. 1800 891 9999 (For JioMoney’s customer care)

5. 1800 889 9999 (If you are calling from other numbers you can reach JioCare)

6. 1977 (For Tele-verification)

7. 1800-890-9999 (For Lyf Smartphone and JioFi)

8. 1800-896-9999 (For Jio Giga Fiber)

9. 1800-893-3399 (For Jio Online shopping-related queries)

10. JioBusiness Helpline Numbers-

a) Enterprise Mobility Services: 1800-889-9333

b) Enterprise Connectivity Services & Business Solutions: 1800-889-9444

c) New Business Connection: 1800-889-9555

11. 1800-890-9999 (JioPhone, JioFi & LYF Mobile)

12. 1860-893-3333 (Online Shopping)

Jio Live Chat Support

Jio is trying to offer customer support in every possible way; hence they introduced Jio live chat support. You can use this feature on their website and mobile application. To take help from chat support, you need to follow the steps.

If you use the mobile application for chat support

1. Download the My Jio app.

2. Log in using your Jio number.

3. You will see a bottom panel, there you need to click on “Jio Care.”

4. Here you will find plenty of options like FAQs, Troubleshoot, and others. Click on the “Live Chat” option. 

5. You will be redirected to a chat box where you can type your query and get instant help.

If you use Jio website for chat support

1. Visit the official website of Jio.

2. At the bottom right corner of the website, you will see a chat icon.

3. Click on the icon.

4. Now the chatbot will ask for your Jio number and details.

5. After that, you can type your query and process it further. 

Jio Email Support

You can also connect with Jio customer support via email and resolve your issues.

1. For new business connection, use email business@jio.com

2. If you have queries related to Online Shopping, use email shop@jio.com

3. For any security vulnerability, use email jio.bugsreporting@jio.com

4. For more support, you can follow these steps

• Type Jio live chat support on Google search console.
• Click on the official website of live chat support.
• You will get a form to fill; here, you need to enter your name, Jio number, email id, query, and other related details. 
• You can also upload screenshots or documents supporting your query.
• After filling all the details, you just need to submit, voila!!
• The executive will connect with you very soon.

Appellate Authority Contact Details

State	Zone	Email Address	Contact No.	Appellate Authority Name	Office Address
Andhra Pradesh	South	appellate.ap@jio.com	18008893999	Rajasekhar Mamillapalli	Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
Bihar	East	appellate.bih@jio.com	18008893999	Chandra Prakash	Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India
Chhattisgarh	West	appellate.mp@jio.com	18008893999	Partha Pratim	4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCR	North	appellate.del@jio.com	18008893999	Sanjay Tiku	Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
Gujarat	West	appellate.guj@jio.com	18008893999	Bhavesh Mehta	Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
Haryana	North	appellate.har@jio.com	18008893999	Sanjiv Sachdeva	Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal Pradesh	North	appellate.hp@jio.com	18008893999	Sameer Pandey	Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
Jammu	North	appellate.jk@jio.com	18008893999	Vivek Sharma	Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
Jharkhand	East	appellate.bih@jio.com	18008893999	Santosh Sinha	Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
Kerala	South	appellate.ker@jio.com	18008893999	Jayaraj Rajasekharan	Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State
Kashmir	North	appellate.jk@jio.com	18008893999	Neeraj Fotedar	Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
Karnataka	South	appellate.kar@jio.com	18008893999	Shiva Kumar	RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka
Kolkata	East	appellate.kol@jio.com	18008893999	Sanjay Chatterjee	Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya Pradesh	West	appellate.mp@jio.com	18008893999	Partha Pratim	4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & Goa	West	appellate.mah@jio.com	18008893999	Giridhar Puvvala	Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
Mumbai	West	appellate.mum@jio.com	18008893999	Saurabh Singh Parmar	Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North East	East	appellate.ne@jio.com	18008893999	Banibroto Biswas	Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
Odisha	East	appellate.ori@jio.com	18008893999	Bikash Mohanty	Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
Punjab	North	appellate.pb@jio.com	18008893999	Karuna Misra	Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
Rajasthan	North	appellate.raj@jio.com	18008893999	Arun Mani	Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil Nadu	South	appellate.tn@jio.com	18008893999	Royston Antony	Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu
Telangana	South	appellate.ap@jio.com	18008893999	Sreedhar Nandiraju	Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West)	North	appellate.upw@jio.com	18008893999	Sunil Kapoor	Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East)	North	appellate.upe@jio.com	18008893999	Rajesh Sharma	Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
Uttarakhand	North	appellate.upw@jio.com	18008893999	Deepak Negi	Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West Bengal	East	appellate.wb@jio.com	18008893999	Sailesh Rupani	Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Assam	East	appellate.assam@jio.com	18008893999	Ritwick Chakraborty	Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India

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