BSNL, Bharat Sanchar Nigam Limited, is one of the oldest state-owned telecommunications company in India. The government of India incorporated it on 1 October 2000. It provides various services like mobile voice and internet services via an extensive telecommunications network nationwide. With more than 60% market share, it is the largest wireline telecommunications network company in India. It is the fourth-largest wireless telecommunications Operating in India. If you are reading this, you might be a BSNL customer. You can also look for landline plans. Go ahead and explore different ways to reach the customer service and complaint department of BSNL.
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BSNL Toll-Free Numbers
|BSNL Service||Toll-free numbers|
|Landline – Other Mobile Network||1800 345 1500|
|WLL / CDMA||1800 180 1502|
|GSM Post-Paid / Prepaid||1800 180 1503|
|Broadband Complaint Booking||1800 345 1504|
|BSNL – For MPLS & Other Data Services||1800 425 1957|
|Enterprise Services – MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre||18004257007|
|DND from Landline / Mobile||1909|
|From BSNL mobile or Landline||1500|
|From other operator mobile or Landline||1800-345-1500|
GSM Postpaid / Prepaid:
|Call for GSM/Prepaid||Contact|
|From BSNL mobile or Landline||1503|
|From other operator mobile or Landline||1800-180-1503|
|Call for Broadband detail||Contact|
|From BSNL mobile or Landline||1504|
|From other operator mobile or Landline||1800-345-1504|
WLL / CDMA
|Call for WLL/CDMA||Contact|
|from BSNL mobile or Landline||1502|
|from other operator mobile or Landline||1800-180-1502|
Enterprise Services( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
|SMS Short Code||For BSNL – 57007|
|SMS Other Operators||9482157007|
|Leased Line Call Centre||1800-425-1957|
COMPLAINTS via Email (PAYMENTS RELATED ONLY): For payment related complaints you can write an email to email@example.com
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State-Wise BSNL Customer Care number
For any queries you can reach to BSNL Customer Care using the above listed numbers. However if you are Non-BSNL number, use the numbers listed below.
|State Names||BSNL Customer Care number|
|Andaman & Nicobar||03192-233800|
|Jammu & Kashmir||0191-2477222/0191-2477789|
Sate-Wise Customer Care Email ID
|State||BSNL Customer Care email ID|
|Andaman & Nicobarfirstname.lastname@example.org|
|Jammu & Kashmiremail@example.com/ firstname.lastname@example.org|
BSNL is one of the oldest and largest telecom service providers. It has recently started the trial for 5G network as well. With time, they are also improving on addressing the customer’s grievances. In this blog, we have listed updated customer care and toll free numbers. For your convenience, we have also listed state-wise customer care numbers. We have this will be helpful for you.
You can call Customer Care no. in following ways:
For Landline or Broadband call – 1800-345-1500.
For GSM Postpaid / Prepaid call – 1800-180-1503.
For WLL / CDMA call – 1800-180-1502.
There are many ways to contact BSNL for complain. Call 198, 1500/1/3, this toll free numbers can be accessed from BSNL. You can also reach BSNL by visiting their website. You can drop a complaint by filling a form.
Customers can check the status of complaints in IVRS by dialing the complaint booking number or 198 from any BSNL. Many circles are providing SMS alerts also.
No. Refer to above list to contact through other mobile network. You can also use the regular BSNL Customer Care numbers for any post-paid queries.
No. Refer to above list to contact through other mobile network. You can also use the BSNL customer care number for any prepaid queries.