Also known as Bharti Airtel Limited, Airtel is a global telecommunication company with its headquarters in New-Delhi. The company is currently operational in more than 18 countries, including South Asia and Africa. Airtel provides efficient mobile services, GSM, 3G, 4G LTE, fixed-line broadband, Airtel DTH, and voice services. It also happens to be the second-largest mobile network operator in the country. It has an all-round customer care team. You can connect with the team at the toll-free Airtel customer care numbers or can email them. The company has come up with the best Airtel SMS Packs for its customers. Also, customers can easily check Airtel balance in the comfort of their homes.
Table of Contents
Airtel Customer Care Toll-Free Numbers
In order to resolve their query related to the Airtel service, package, or any other problems, users can directly call toll-free Airtel customer care numbers.
| Service | Number |
| Prepaid & Postpaid,Broadband – Query/Request Helpline No | 121 |
| Prepaid & Postpaid – Complaint Helpline No | 198 |
| Mobile Number Portability | 1800 103 1111 |
| DTH -From Registered Mobile Number | 12150 |
All India Airtel Customer Care Numbers:
| North – Airtel Digital TV Care | 0124-444 8080 |
| East – Airtel Digital TV Care | 033-4444 8080 |
| West – Airtel Digital TV Care | 020-4444 8080 |
| South – Airtel Digital TV Care | 080-4444 8080 |
| Postpaid (Calling from any other number) | 99330 12345 |
| For Prepaid (Calling from any different number) | 99330 99330 OR 98101 98101 |
| Give a missed Call to know Your Account Details | 81300-81300 |
| Airtel Postpaid | 98100 12345 |
Airtel Customer Care- Email Id
You can also connect with the Airtel customer care team through an email. You can send emails at the following email address:
- For a business connection- business@in.airtel.com
- To partner with Airtel- Airtel.partner@airtel.com
- ombudsperson@bharti.in
- Queries Related to Airtel Digital TV-digitaltv@airtel.com
- For complain – 121@airtel.com.
Broadband Airtel Customer Care Number
Airtel provides round the corner of customer care assistance. Existing customers can contact the Airtel Broadband customer care team from their registered number and keep their landline number or Airtel relationship number ready for quick support.
| Service Area | Local Airtel Customer Care Number |
| Madhya Pradesh & Chhattisgarh | (0755) 4444121 |
| Uttar Pradesh | (0522) 4444121 |
| Karnataka | (080) 44444121 |
| Andhra Pradesh | (040) 44444121 |
| Mumbai | (022) 44444121 |
| Maharashtra | (020) 44444121 |
| Himachal Pradesh | (0172) 4444121 |
| Assam | (033) 44444121 |
| Jammu & Kashmir | (0172) 4444121 |
| Bihar & Jharkhand | (033) 44444121 |
| WB | (033) 44444121 |
| Delhi | (011) 44444121 |
| Tamil Nadu | (044) 44444121 |
| Kerala | (0484) 4444121 |
| North East | (033) 44444121 |
| Haryana | (0124) 4444121 |
| Gujarat | (079) 44444121 |
| Rajasthan | (0141) 4444121 |
| Orissa | (033) 44444121 |
| Punjab | (0172) 4444121 |
Airtel Customer Care Number and Email Address- Nodal Team
In case the user is not satisfied with his to complain resolution, he can directly contact the Nodal team with their complaint reference number and details. You can connect with the team between 9:30 am to 6:30 pm Monday to Friday.
Airtel Mobile Appellate Authority Contact Number and Email Address
Users can also file a legal appeal with Airtel Appellate Authority either through Airtel customer care number or at email address. You can connect with the team between 9:30 am 6:30 pm (Monday to Friday). While raising the appeal, do share your complaint details, including the Service request number. Also, the appeal should be file within 90 days of expiry or request resolution time informed by the complaint center. Subsequently, The Appellate Authority will share a Unique Reference Number within three days from the issue reported.
| Area | Officer Name | Email Address | Phone No. |
| Bihar and Jharkhand | Mr. Ashish Agrawal | appellate.bihar@in.airtel.com | 9934844866 |
| AP and Telangana | Ms. Manjula Menon | appellate.andhra@in.airtel.com | 9959444865 |
| Assam | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | 9957599118 |
| Haryana | Mr. Pankaj Mahajan | appellate.har@in.airtel.com | 9729044865 |
| Jammu and Kashmir | Mr. Ravees Ahmad | appellate.jk@in.airtel.com | 9797344865 |
| Karnataka | Mr. Saumil Agrawal | appellate.kk@in.airtel.com | 9972544865 |
| Kerala | Mr. Jayan Menon | appellate.ker@in.airtel.com | 9995844865 |
| MP and Chattisgarh | Mr. Devendra Jain | appellate.mpcg@in.airtel.com | 9981544865 |
| Mumbai | Mr. Manish Jain | appellate.mumbai@in.airtel.com | 9987244865 |
| North East | Ms. Chandamita Sarma | appellate.nesa@in.airtel.com | 9612906264 |
| Orissa | Mr. Saumil Agrawal | appellate.orissa@in.airtel.com | 9937044865 |
| Tamil Nadu | Mr. Sureshkumar B | appellate.tn@in.airtel.com | 9940644865 |
| Chennai | Mr. Sureshkumar B | appellate.tn@in.airtel.com | 9940644865 |
| Delhi NCR | Mr. Manish Kumar | appellate.del@in.airtel.com | 9958444865 |
| Gujarat | Mr. Abhishek Sharma | appellate.guj@in.airtel.com | 9724544865 |
| Himachal Pradesh | Mr. Mahender Singh | appellate.hp@in.airtel.com | 9805044865 |
| Kolkata | Mr. Priyawrat Chauhan | appellate.wb@in.airtel.com | 9831844865 |
| Maharashtra and Goa | Ms. Riju Suji | appellate.mah@in.airtel.com | 9987244865 |
| Punjab | Mr. Khushwinder Singh | appellate.pb@in.airtel.com | 9878444865 |
| Rajasthan | Mr. Anoop Verma | appellate.raj@in.airtel.com | 9928944865 |
| UP East | Mr. Navneet Shukla | appellate.upe@in.airtel.com | 9794544865 |
| UP West and Uttarakhand | Mr. Navneet Shukla | appellate.upw@in.airtel.com | 9997444865 |
| West Bengal | Ms. Antara Kar | appellate.wb@in.airtel.com | 9831844865 |
Broadband and Fixed Line Appellate Authority Contact Number and Email Address
| Area | Officer Name | Email Address | Phone No. |
| Andhra Pradesh | Ms. Manjula Menon | appellate.southabts@in.airtel.com | 040-40000222 |
| Delhi & National Capital Region | Mr. Manish Kumar | appellate.ncr@in.airtel.com | 011-41614690 |
| Gujarat | Mr. Abhishek Sharma | appellate.west@in.airtel.com | 079-40020143 |
| Haryana | Mr. Pankaj Mahajan | appellate.haryana@in.airtel.com | 0180-4600150 |
| Karnataka | Mr. Saumil Agrawal | appellate.southabts@in.airtel.com | 080-41115201 |
| Kerala | Mr. Jayan Menon | appellate.southabts@in.airtel.com | 0484-4015201 |
| Kolkata | Mr. Priyawrat Chauhan | appellate.kolkata@in.airtel.com | 033-40016676 |
| Madhya Pradesh & Chhatisgarh | Mr. Devendra Jain | appellate.central@in.airtel.com | 0755-4221100 |
| Maharashtra | Ms. Riju Suji | appellate.west@in.airtel.com | 020-40031233 |
| Mumbai | Mr. Manish Jain | appellate.west@in.airtel.com | 022-40030143 |
| Punjab | Mr. Jaswinder Singh | appellate.punjab@in.airtel.com | 0172-4600150 |
| Rajasthan | Mr. Anoop Verma | appellate.rajasthan@in.airtel.com | 0141-4034338 |
| Tamil Nadu /Chennai | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | 044-42039583 |
| Uttar Pradesh East | Mr. Navneet Shukla | appellate.upeast@in.airtel.com | 0522-4600150 |
| Uttar Pradesh West | Mr. Navneet Shukla | appellate.upwest@in.airtel.com | 0121-4600150 |
Conclusion:
Airtel is a leading telecommunication operator across the globe. The company offers the best of the services for mobile phone, broadband, and DTH. If you have any queries related to the package you have opted or want to change your number, you can dial Airtel customer care number and timely get your query resolved.
FAQs:
You can call at 121 to talk with the Airtel customer care team.
You can call at 121 or email at 121@in.airtel.com to make a complaint.
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