Also known as Bharti Airtel Limited, Airtel is a global telecommunication company with its headquarters in New Delhi. The company is operational in more than 18 countries, including South Asia and Africa. Airtel provides efficient mobile services, GSM, 3G, 4G LTE, fixed-line broadband, Airtel DTH, and voice services. It also happens to be the second-largest mobile network operator in the country. It has an all-around customer care team. You can contact the team at the toll-free Airtel customer care numbers or email them. The company has developed the best Airtel SMS Packs for its customers. Also, customers can easily check Airtel balance in the comfort of their homes.
Table of Contents
Airtel Customer Care Numbers (Toll-Free)
To resolve their query related to the Airtel service, package, or any other problems, users can directly call toll-free Airtel customer care toll-free numbers.
Service | Number |
Prepaid & Postpaid , Broadband – Query/Request Helpline No | 121 |
Prepaid & Postpaid – Complaint Helpline No | 198 |
Mobile Number Portability | 1800 103 1111 |
DTH -From Registered Mobile Number | 12150 |
All India Airtel Customer Care Numbers:
North – Airtel Digital TV Care | 0124-444 8080 |
East – Airtel Digital TV Care | 033-4444 8080 |
West – Airtel Digital TV Care | 020-4444 8080 |
South – Airtel Digital TV Care | 080-4444 8080 |
Postpaid (Calling from any other number) | 9810012345 |
For Prepaid (Calling from any different number) | 9810198101 |
Give a missed Call to know Your Account Details | 81300-81300 |
Airtel Postpaid | 98100 12345 |
Airtel Payments Bank | 8800688006 |
Airtel Customer Care- Email Id
You can also connect with the Airtel customer care team through email. You can send emails at the following email address:
- For a business connection- business@in.airtel.com
- To partner with Airtel- Airtel.partner@airtel.com
- ombudsperson@bharti.in
- Queries Related to Airtel Digital TV-digitaltv@airtel.com
- For complain – 121@airtel.com.
Airtel Customer Care Number for Postpaid Users from Non Airtel Nos.
Service Area | Local Airtel Customer Care Number |
Assam | 9954012345 |
Kolkata | 9831012345 |
UP East | 9935012345 |
UP West & Uttarakhand | 9897012345 |
Madhya Pradesh & Chhattisgarh | 9893012345 |
Karnataka | 9845012345 |
Andhra Pradesh & Telangana | 9849012345 |
Mumbai | 9892012345 |
Maharashtra & Goa | 9890012345 |
Himachal Pradesh | 9816012345 |
Jammu & Kashmir | 9906012345 |
Bihar & Jharkhand | 9934012345 |
West Bengal | 9933012345 |
Delhi | 9810012345 |
Chennai & Tamil Nadu | 9894012345 |
Kerala | 9895012345 |
North East | 9862012345 |
Haryana | 9896012345 |
Gujarat | 9898012345 |
Rajasthan | 9829012345 |
Orissa | 9937012345 |
Punjab | 9815012345 |
Airtel Customer Care Number for Prepaid Users from Non Airtel Nos.
Service Area | Local Airtel Customer Care Number |
Assam | 9954099540 |
Kolkata | 9831098310 |
UP East | 9935199351 |
UP West & Uttarakhand | 9897098970 |
Madhya Pradesh | 9893098930 |
Karnataka | 9845098450 |
Andhra Pradesh & Telangana | 9849098490 |
Mumbai | 9892098920 |
Maharashtra | 9890098900 |
Himachal Pradesh | 9816098160 |
Jammu & Kashmir | 9906099060 |
Bihar & Jharkhand | 9934099340 |
West Bengal | 9933099330 |
Delhi | 9810198101 |
Chennai & Tamil Nadu | 9894198941 |
Kerala | 9895198951 |
North East | 9862012345 |
Haryana | 9896098960 |
Gujarat | 9898098980 |
Rajasthan | 9950099500 |
Orissa | 9937099370 |
Punjab | 9815098150 |
Shillong | 9862098620 |
Broadband Airtel Customer Care Number
Airtel provides the corner of customer care assistance. Existing customers can contact the Airtel Broadband customer care team from their registered number and keep their landline number or Airtel relationship number ready for quick support.
Service Area | Local Airtel Customer Care Number |
Madhya Pradesh & Chhattisgarh | (0755) 4444121 |
Uttar Pradesh | (0522) 4444121 |
Karnataka | (080) 44444121 |
Andhra Pradesh & Telangana | (040) 44444121 |
Mumbai | (022) 44444121 |
Maharashtra | (020) 44444121 |
Himachal Pradesh | (0177) 4444121 |
Assam | (0361) 4444121 |
Jammu & Kashmir | (191) 4444121 |
Bihar & Jharkhand | (0612) 4444121 |
WB | (0354) 4444121 |
Delhi | (011) 44444121 |
Tamil Nadu | (044) 44444121 |
Kerala | (0484) 4444121 |
North East | (033) 44444121 |
Haryana | (0124) 4444121 |
Gujarat | (079) 44444121 |
Rajasthan | (0141) 4444121 |
Orissa | (0674) 4444121 |
Punjab | (0172) 4444121 |
DTH/Digital TV Airtel Customer Care Number
Service Area | Local Airtel Customer Care Number |
Madhya Pradesh & Chhattisgarh | (0755) 4448080 |
Uttar Pradesh | (0522) 4448080 |
Karnataka | (080) 44448080 |
Andhra Pradesh & Telangana | (040) 44448080 |
Mumbai | (022) 44448080 |
Maharashtra | (020) 44448080 |
Himachal Pradesh | 08628048080 |
Assam | 08133848080 |
Jammu & Kashmir | 09596748080 |
Bihar & Jharkhand | 09955148080 |
WB | (033) 44448080 |
Delhi | (011) 44448080 |
Tamil Nadu | (044) 44448080 |
Kerala | (0484) 4448080 |
North East | 08132948080 |
Haryana | 0124 4448080 |
Gujarat | 079 44448080 |
Rajasthan | 0141 4448080 |
Orissa | 07077448080 |
Punjab | (0172) 44448080 |
Airtel Customer Care Number and Email Address- Nodal Team
If the user is unsatisfied with his complaint resolution, he can directly contact the Nodal team with their complaint reference number and details. You can connect with the team between 9:30 am to 6:30 pm Monday to Friday.
Airtel Mobile Appellate Authority Contact Number and Email Address
Users can also file a legal appeal with Airtel Appellate Authority either through the Airtel customer care number or at an email address. You can connect with the team between 9:30 am to 6:30 pm (Monday to Friday). While raising the appeal, share your complaint details, including the Service request number. Also, the appeal should be filed within 90 days of expiry or request resolution time informed by the complaint center. Subsequently, The Appellate Authority will share a Unique Reference Number within three days from the issue reported.
Area | Officer Name | Email Address | Phone No. | Address of Office |
Bihar and Jharkhand | Mr. Raja Bose | appellate.bihar@in.airtel.com | 9934844866 | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India |
AP and Telangana | Mr. Sunder Pandian | appellate.andhra@in.airtel.com | 9959444865 | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 |
Assam | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | 9957599118 | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 |
Haryana | Mr. Anoop Verma | appellate.har@in.airtel.com | 9729044865 | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana |
Jammu and Kashmir | Mr. Anoop Verma | appellate.jk@in.airtel.com | 9797344865 | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 |
Karnataka | Mr. Saumil Agrawal | appellate.kk@in.airtel.com | 9972544865 | Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 |
Kerala | Mr. Sureshkumar B | appellate.ker@in.airtel.com | 9995844865 | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala |
MP and Chattisgarh | Mr. Devendra Jain | appellate.mpcg@in.airtel.com | 9981544865 | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh |
Mumbai | Mr. Manish Jain | appellate.mumbai@in.airtel.com | 9987244865 | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 40064 , Maharashtra |
North East | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | 9612906264 | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 |
Orissa | Ms. Gunjan Agarwal | appellate.orissa@in.airtel.com | 9937044865 | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha |
Tamil Nadu | Mr. Sureshkumar B | appellate.tn@in.airtel.com | 9940644865 | Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai – 600004 |
Chennai | Mr. Sureshkumar B | appellate.tn@in.airtel.com | 9940644865 | Bharti Airtel Limited, No 42/147 & 44/146 santhome road & rosart church road , Mylapore, Chennai – 600004 |
Delhi NCR | Mr. Manish Kumar | appellate.del@in.airtel.com | 9958444865 | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 |
Gujarat | Mr. Ashish Agrawal | appellate.guj@in.airtel.com | 9724544865 | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 |
Himachal Pradesh | Mr. Anoop Verma | appellate.hp@in.airtel.com | 9805044865 | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 |
Kolkata | Ms. Gunjan Agarwal | appellate.wb@in.airtel.com | 9831844865 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
Maharashtra and Goa | Ms. Kulasekar Venkatesan | appellate.mah@in.airtel.com | 9987244865 | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 |
Punjab | Mr. Anoop Verma | appellate.pb@in.airtel.com | 9878444865 | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 |
Rajasthan | Mr. Khushwinder Singh | appellate.raj@in.airtel.com | 9958444865 | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
UP East | Mr. Navneet Shukla | appellate.upe@in.airtel.com | 9794544865 | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 |
UP West and Uttarakhand | Mr. Navneet Shukla | appellate.upw@in.airtel.com | 9997444865 | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
West Bengal | Ms. Gunjan Agarwal | appellate.wb@in.airtel.com | 9831844865 | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
Broadband and Fixed Line Appellate Authority Contact Number and Email Address
Area | Officer Name | Email Address | Phone No. |
Andhra Pradesh & Telangana | Mr. Sunder Pandian | appellate.southabts@in.airtel.com | 040-40000222 |
Delhi & National Capital Region | Mr. Manish Kumar | appellate.ncr@in.airtel.com | 011-41614690 |
Gujarat | Mr. Ashish Agrawal | appellate.west@in.airtel.com | 079-40020143 |
Haryana | Mr. Anoop Verma | appellate.haryana@in.airtel.com | 0180-4600150 |
Karnataka | Mr. Saumil Agrawal | appellate.southabts@in.airtel.com | 080-41115201 |
Kerala | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | 0484-4015201 |
Kolkata | Ms. Gunjan Agarwal | appellate.kolkata@in.airtel.com | 033-40016676 |
Madhya Pradesh & Chhatisgarh | Mr. Devendra Jain | appellate.central@in.airtel.com | 0755-4221100 |
Maharashtra | Mr. Kulasekar Venkatesan | appellate.west@in.airtel.com | 020-40031233 |
Mumbai | Mr. Manish Jain | appellate.west@in.airtel.com | 022-40030143 |
Punjab | Mr. Anoop Verma | appellate.punjab@in.airtel.com | 0172-4600150 |
Rajasthan | Mr. Khushwinder Singh | appellate.rajasthan@in.airtel.com | 0141-4034338 |
Tamil Nadu /Chennai | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | 044-42039583 |
Uttar Pradesh East | Mr. Navneet Shukla | appellate.upeast@in.airtel.com | 0522-4600150 |
Uttar Pradesh West | Mr. Navneet Shukla | appellate.upwest@in.airtel.com | 0121-4600150 |
Bihar & Jharkhand | Mr. Raja Bose | appellate.bihar@in.airtel.com | 9934844866 |
West Bengal | Mr. Priyawrat Chauhan | appellate.kolkata@in.airtel.com | 033-40016676 |
Himachal Pradesh | Mr. Anoop Verma | appellate.hp@in.airtel.com | 0172-4600150 |
Jammu & Kashmir | Mr. Anoop Verma | appellate.JK@in.airtel.com | 0172-4600150 |
Odisha | Mr. Priyawrat Chauhan | appellate.kolkata@in.airtel.com | 033-40016676 |
Assam | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | 9957599118 |
North East | Ms. Chandamita Sarma | appellate.nesa@in.airtel.com | 9612906264 |
Conclusion:
Airtel is a leading telecommunication operator across the globe. The company offers the best services for mobile phones, broadband, and DTH. If you have any queries related to the package you have opted for or want to change your number, you can dial the Airtel customer care number and timely get your query resolved.
FAQs:
You can call at 121 to talk with the Airtel customer care team.
You can call at 121 or email at 121@in.airtel.com to make a complaint.