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Founded in 2015, PhonePe is one of the well-known digital and financial services companies. It also has its mobile app that is based on the UPI (Unified Payments Interface). From recharging your mobile number, Data card, making utility payments to investing in funds, the platform could be helpful in number of ways. That’s not it, now you can even book your Ola rides or pay for your bus tickets through the same app. The app is easy to use, and in case you have any problem while making payments or have any other query, you can reach out PhonePe customer care team. They would try their best to resolve your queries at the earliest.
In case you have any query related to the payment you have made via PhonePe or have any other query related to recharge etc. You can call at PhonePe customer care number and get your queries resolved in few working days
You can call on the following PhonePe online complaint numbers. These numbers are operational across the country:
Once you call on the above-listed numbers, your call will be connected with the IVRS system, and after that, you would have to follow these instructions:
In case you have a problem with other PhonePe account, then you can Press-2. Subsequently, enter the 10 digit PhonePe complaint number and follow the steps as instructed.
Besides directly calling to the PhonePe helpline or toll-free number, you can write your grievances at the following email id:
Alternatively, you can also visit the PhonePe Contact Us Page.
Complaints Registration
Complaint Resolution:
If your query is not resolved in the first level or you haven’t got a satisfactory solution, then you can follow these steps:
In case your complaint or query is still unheard, you can reach out to the PhonePe Grievance/Nodal officer.
Note- In case you are sending an email to Nodal Officer and then make sure your email has the following information:
Resolution of Complaints
In case your query or complaint is not resolved within 30 days after registering the complaint, the customer is free to contact with the Ombudsman centre.
PhonePe is amongst the first few online payments platforms that simplified the payment system. With the PhonePe app, you no longer have to carry cash with you. Besides helping you make all the payments and mobile recharges, this mobile app can also guide you to invest rightly in mutual and liquid funds. If you find any problem while making use of any of their services, you can visit their contact us page and connect with the customer care team for their assistance.
You can call at PhonePe customer care team at 08068727374 or send an email at – support@phonepe.com.
In order to recover your money sent to the wrong account, you can visit the PhonePe Contact Us page.
You can send you complaint at support@phonepe.com or visit their Contact Us page and click to Send a Message, subsequently complete the log-in process and share your query.
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