Zoomcar Customer Care Number: Complaint & Toll-Free Helpline

Zoomcar is one of the pioneers in bringing rental care services in the mainstream commutation market. With the tagline of ‘Self-Drive for the Self-Driven,’ Zoomcar has come out to be one of the best Indian self-drive rental companies.  It was founded by two American men, David Back and Greg Moran, in 2013. The headquarter of Zoomcar is in Bangalore. It has tied up with many real estate companies to secure a secure parking spot across cities. It is also the first car rental company where you can hire electric cars as well.  Zoomcar is ideal for car renting from anyplace in 45 cities. It also offers excellent customer care services. If you have any issue in booking, joining, or making payment, you can get assistance at every step. In this blog, we have curated all the important Zoomcar Customer Care number, compliant, and helpline contact details.

How to Contact Zoomcar Customer Care?

Zoomcar customer service majorly functions through the website or app. If you are a member, you can log-in from your registered mobile number. The site gives you the options of possible problems you might be going through. You can get your answers there, or you need to contact them entering your query. There is one toll-free number, making it easier for the customers to reach in one place.

Toll-free Customer Care- 18601239666

Help and Support Forum

Zoomcar is very professional in addressing the queries of its members. When you visit the website of Zoomcar, you will get a range of sections, which could be your problem area. All the sections have a list of popular questions asked. You can go through these queries and see if your question is answered or not. If you have unique trouble, then there is another option at the bottom where you can directly address customer care. You need to register from your mobile number, and they will get back to you.

How To Join Zoomcar?

You can be a member of Zoomcar, following some simple steps. The member should be above the age of 18. You have to upload your original driving license while registering. If you are not able to log in or not receiving the OTP, then you need to write to the Zoomcar help and support department.

Email related to joining process  -support@zoomcar.com

Booking a Zoomcar

Booking a rental car was never this easy. You need to visit the website or app and enter your destination. You will be given the choice of cities for pickup and destination. Enter the time, date, and month from when you will need the car. While selecting your ride, you need to choose between a car with fuel or without fuel.  Zoomcar has all India Travel Permit, and you can book for almost any place among 45 cities. Now you can go for adventurous road trips without worrying about anything. Ideally, you have to book the car a few days prior but, in case of emergence, you can also book the car minimum of 24 hours. Zoomcar can drop the vehicle at your doorsteps as well. All members are fully insured while they take the service according to the policy.  For insurance related queries, write to Zoomcar insurance partner.

Call to enquire on emergency booking- 18601239666

Email related to insurance- zoomcarcare@acko.com

Payment and Charges Issues

The payment and charges are quite transparent with Zoomcar. The costs vary on different package offers. You can hire a car for a week and go for the best road trips in India. The prices strike high in the peak season. You have to make advance payments. If you plan to cancel the booking you will be charged Rs.200 if you cancel more than 24 hours before, 50% will be charged if you cancel within 24 hours. You cannot cancel the booking after the riding time starts. If you have any queries related to payments, you can write or call the Zoomcar support.

Call to enquire on payments- 91 80 3301 3371

Email related to payment inquiry- info@zoomcar.in

Live assistant

Zoomcar has given this service of a live assistant, which is available 24X7. If you meet an accident or face a car breakdown, you immediately need to call the live assistant, and they will provide help. You should not leave the spot until the support arrives. If you are ever stuck in the middle of nowhere, you can get on-road assistance from Zoomcar.

Call for Live Assistance – 08068976666 (24X7)

Conclusion

Zoomcar is a great platform to rent cars and go on a trip anywhere you want. Renting fine cars was not this easy before.  There are numerous rental car services in India today. You have to be a member of Zoomcar to avail of its services. Along with a good range of car options and the least restriction, they are actively functional in helping and supporting their members.   The Zoomcar Customer care model runs majorly on written complaints and through the website.  You can complain about any other unlisted issues by entering your mobile number.  In this blog, we have brought the ways you can reach the Zoomcar Customer Care Number or their email address. We hope it will be helpful for you.

FAQ’s