Idea Customer Care Number

Idea Cellular Limited which is commonly known as Idea is an Indian mobile operator which is based in Mumbai. The idea has been in our life for an extended period. Operating in all the cities and towns all over the country, Idea has always been a known brand in our life. Proving one of the leading brands in the telecom industry, the Idea is known to be used by millions in India.

Every telecom user needs some kind of assistance at a point where you need to contact Customer care service. Idea Customer care service works 24×7 just to endure; their consumers get the support anytime they require. In this modern era, getting every kind of assistance over the call and email has been the solution given by many huge brands. Due to its high demand and colossal customer population, the idea has some special numbers that can be used regionally to assist its consumers in the best possible way.

Hence we have curated the list of important Idea Customer care numbers, toll-free numbers, national Helpline numbers, and important USSD codes for all the idea users to indulge in retrieving any kind of information without any hassle. So let’s find out the Vi customer care numbers and Vodafone complaint numbers that can be used from any state in India.

Idea Customer Care Number

Idea Customer Care DetailsIdea Customer Care
Ideas Customer Care Number12345 (Chargeable)
Idea Toll-Free Number198 (Idea Customer Care Number Toll-Free Number)
Idea Helpline Number1800-270-0000
Idea Customer Care E-mail

You may even use the Idea USSD code to retrieve all the information regarding your Idea prepaid and postpaid accounts.

Vi Office Address:

Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai – 400 030 India.

Vi Registered Address:

Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar – 382011 India, CIN L32100GJ1996PLC030976, Contact Number : +91-79 6671 4000, FAX : +91-79 2323 2251

Idea Customer Care Number for all regions

RegionsIdea Customer Care NumberIdea Complaint Number
Andhra Pradesh+91-984-80123459848009198
Delhi & NCR+91-989-10123458744000198
Himachal Pradesh+91-988-20123459882900198
Jammu & Kashmir+91-908-60123459086046198
Madhya Pradesh+91-98260123459826000198
North-East Region+91-361-2465437
Tamil Nadu+91-90920123459092000198
Uttar Pradesh East+91-988-90123458576000198
Uttar Pradesh West+91-983-70123458941000198
West Bengal+91-909-30123459093100198

Get maximum benefits and exciting discounts and Cashback deals on Idea Recharges and utilize the best benefits from the Idea customer care Number and get all information related to your Idea Account either through E-mail or over the call.

Idea Customer Care Email ID for all regions

If a person is unable to contact the customer service over the call and wish to contanct the Telecom company in written, Idea has a list of state wise and region wise email IDs that can by utilized when a consumer wants to contact them.

RegionIdea Customer Email ID
Bihar /
Delhi &
Jammu &
North – East
Uttar Pradesh
Uttar Pradesh

Important USSD Codes for Idea Customers

If you are an Idea user, there might be a situation where you probably need to check your account balance, data balance, activate or deactivate any service or just want some information regarding your account, you must be aware of the important USSD codes that can be used for various services. Below is the list of all essential USSD codes that you might need while using your Idea SIM.

USSD codesDetails
199/198Customer Helpline
155223VAS Deactivation
1909Do Not Disturb
1925Data Activation/ Deactivation
18001234567Mobile Number Portability Helpline
18001234567Mobile Number Portability (MNP) Helpline
*567*Idea Balance Transfer
*369#Idea Pack
*567#Idea Price
12345Idea Customer Care Number
155223VAS Deactivation
1925Idea 4G Activation Code
ACT 3G to 12345Idea 3g activation used code
*123#Idea Value Added Service
*456#Idea 30 Rs Pack
FRESH to 4666Idea GPRS Activation
*129#Idea Dialer Tone
*333*5#Idea Missed Call Alert Activation
*1#Know Your own Idea number
*369#Idea night SMS and local packs
UNSUBONDCKT to 56456Deactivate Idea Cricket Service
SET to 12345 or 54671Idea GPRS Settings
*567*< Receiver No > Space <Amount>#Idea Balance Transfer Code


We all need some kind of assistance at some point in time. Technology can be tough on many and learning with rapid growth can be tough for many. This is the reason we require such customer care services and assistance to ensure we understand the service that we are using in the best possible way and incorporate the new technology in daily life in a better and easier manner. For more information on Idea USSD Codes List – Idea Balance Check, Plans & more, check out this section for more updates and information.


1. What is Idea Customer Care Number?

Like every other large multinational telecom company, even Idea has full-fledged customer service to help its consumers with any query regarding their Idea prepaid or postpaid account. The Idea Customer Care Number would be 12345. This number is valid only for Idea users.

2. What is the National Helpline Number for Idea?

Idea National Helpline Number is 1800-270-0000 which can be used from any landline and mobile number to get every information and data related to your Idea number.

3. How to use Idea’s Toll-Free Number?

Any user can dial 198 and use the line to speak with a customer care representative from idea regarding their Idea prepaid or postpaid accounts. It is a toll-free number for idea users only!

4. How many Idea Prepaid customer care numbers are there?

There is only one Vodafone Idea customer care number and no other special number for prepaid customers. The Vi customer care toll free number is 12345 that can be dialed from any idea mobile phone. You may even use the National Helpline number 1800-270-0000.

5. Is Idea prepaid and postpaid customer care numbers different?

No, Idea has only one customer service number which is 12345, or the national helpline number which is 1800-270-0000. Every prepaid or postpaid user can dial these numbers and get the desired information.

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