Zomato is an online food ordering platform wherein a number of restaurants have been listed which are around you. You can simply browse through them and place an order of any item you want. They charge a very nominal delivery fee and you get food delivered right at your doorstep. 

Zomato customer care number

Zomato also offers a number of deals and discounts which are exclusive to its platform. You can search for your favorite restaurants online on the Zomato app or website and place an order. Within some time, your order will be delivered by a Zomato delivery executive.

Reasons to contact Zomato customer care

Since, all the process of Zomato plays online, through the website or application; you may need a bit of help regarding your order or other things. Here are some of the reasons why you might need to contact Zomato customer care:

  1. To track your order.
  2. Giveing special instructions.
  3. To file a complaint
  4. Cancel the order.
  5. To enquire about food you order, and more.

Zomato Customer care Numbers listed state wise

These are the zomato customer care numbers according to the state you live in. Dial the number given for your state and get in touch with the zomato customer care executives.Chandigarh Zomato customer care – +91 8375 073452

  • Chandigarh customer care – +91 8375 073452
  • Faridabad customer care – +91 8375 073452
  • Delhi customer care – +91 8375 073452
  • Chennai customer care – +91 8375 097031
  • Hyderabad customer care – +91 8375 092754
  • Mumbai customer care – +91 8375 092754
  • Gurgaon customer care – +91 8375 073452
  • Bangalore customer care – +91 8375 092754
  • Kolkata customer care – +91 8375 092754
  • Pune customer care – +91 8375 092754
  • Jaipur customer care – +91 8375 092754
  • Noida customer care – +91 8375 073452
  • Ahmedabad customer care – +91 8375 092754

Zomato Customer Care Mail & Chat

restaurants@zomato.com (for general purpose)
merchant@zomato.com (for business enquiries)

The Zomato application also offers a live chat option wherein you can talk to an executive through this live chat process.

Zomato Customer care through social media

You can get in touch with the people on the other side by texting them on these social media links. If you wish, you can also use their social media links to tag them and send them feedback.

  1. Facebook Page: www.facebook.com/zomato
  2. Instagram Page:  www.instagram.com/zomato/
  3. Twitter Handle:  twitter.com/zomato
  4. Official Website: www.zomato.com

Zomato Customer Care Numbers listed region Wise

Zomato also offers region wise calling experience. You can dial the number according to your region in the country.

Head Office Address of Zomato:
Zomato Media Pvt. Ltd.
139-P, Sector 44,
Gurgaon, Haryana 122002

North India Region – +91 8375 073452

South India Region – +91 8375 097031

West India Region – +91 8375 092754

Zomato Customer Care Number of Various Countries

These are the customer care numbers for Zomato of various countries and you can use them accordingly to get in touch with one their executives and tell them the issue you have!

Countries Zomato Customer Care Phone Number
Australia +61 450 266 295
India +91 11 30806376
Czech Republic +420 725 027 343 +420 775 612 660
Indonesia +62 8121 8582 738
Lebanumbern +961 1 567680 +961 1 567690
Malaysia +6011 3921 3923 +6003 2785 0495
Slovakia +421 911 794 888
Poland +48 500 504 763
Philippines +63 2904 8965
Portugal +351 211 519 969 +351 937 646 774
South Africa +27 10 4930880
Turkey +90 212 287 5335
UAE +971 4 351 9170 / +971 4 352 3254 (Dubai) +971 26713728 (Abu Dhabi)

Services Provided By Zomato

  1. Ordering of Food
  2. Searching your restaurants and food outlets
  3. Table Reservations and Management
  4. Posting honest reviews and feedback on restaurant pages

Zomato also offers an onsite query form which you can fill and contact Zomato through the same.

How to send a query to Zomato customer care through website?

  1. The form asks for your name, email ID, and your phone number.
  2. The phone number is optional. You may or may not add it.
  3. The next column asks your concern. You can fill in your query.
  4. Below is another box wherein you can elaborate your message so that the Zomato customer care executives can understand your concern readily.

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FAQ about Zomato Customer Care

1. If something is missing in my order, then will Zomato refund the amount of the missing item?

Zomato helpline will surely look into what’s missing and also get in touch with the restaurant and the delivery executive. Worst case scenario, Zomato will add a gift card of the amount in your cart.

2. My order is late. What should I do?

Zomato has an option of calling the restaurant as well as the delivery executive who will be delivering your order. This will get you an update about the same.

3. The restaurant did not accept my order and canceled it. Where will I get my refund if I paid from bank account?

Your amount will be credited by the Zomato team to your Zomato wallet. You can use the money thereafter.

4. How to send a query to Zomato customer care through website form?

1. The form asks for your name, email ID, and your phone number.
2. The phone number is optional. You may or may not add it.
3. The next column asks your concern. You can fill in your query.
4. Below is another box wherein you can elaborate your message so that the Zomato customer care executives can understand your concern readily.

Hope this article solved your queries regarding your order.

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