Vodafone Customer Care Number: Complaint and Toll-Free Number

June 29, 2023

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership telecom service provider. It has established an influential position in the Indian Telecom Industry today. Vodafone plays a crucial role in communication and technology in the Indian market through Mobile, broadband, and TV connections.

Vodafone has spread its branches across regions of Asia, Africa, Europe, and Oceania. Vodafone has its operation telecom networks in 25 countries. With such diversity and advancement in technology, Vodafone also provides satisfying customer care services. To know the details of the Vodafone Customer Care Number, Helpline, Complaint, and Toll-free number, go ahead and get all the updated contact details.

Table of Contents

Vodafone Toll-Free Numbers

To resolve their query related to the Vodafone service, package, or other problems, users can directly call toll-free Vodafone customer care numbers. You can also Vodafone USSD Secret Codes to Check Vodafone Data Balance.

Numbers	Services
198	For Complaints, service activation /deactivation, and tariff change
98200 98200	Customer Care
155223	SMS- SMS STOP to 155223 – VAS Services
1909	SMS

Vodafone Customer Care- Email Id

customercare@vodafoneidea.com
vodafonecare.mum@vodafoneidea.com
Appellate.mum@vodafoneidea.com

Vodafone All India Numbers

Number	Services
199	From Vodafone – Chargeable
79 6671 4000	Corporate Office
79 2323 2251	Corporate Office

Vodafone Circle-wise Customer care number.

Circle Name	24 X 7 Contact Number *(Chargeable at 50p for 3mins for agent access, if calling from Vodafone number)**
Delhi	199 / 9891012345
Gujarat	199 / 9824012345
UP (E)	199 / 9889012345
Andhra Pradesh	199 / 9848012345
Assam	199 / 9085012345
BIHAR	199 / 9708012345
Haryana	199 / 9812012345
Himachal Pradesh	199 / 9882012345
Jammu and Kashmir	199 / 9086012345
Karnataka	199 / 9844012345
Kerala	199 / 9847012345
Kolkata	199 / 9088012345
Madhya Pradesh	199 / 9826012345
Maharashtra and Goa	199 / 9822012345
NESA	199 / 9089012345
Mumbai	199 / 9702012345
Orissa	199 / 9090012345
Punjab	199 / 9814012345
Rajasthan	199 / 9887012345
Rest of Bengal	199 / 9093012345
Tamil Nadu	199 / 9092012345
UP (W)	199 / 9837012345

Vodafone Telecom Consumer’s Charter for Handling Customer Complaints

For any information on Vodafone services, new plans, products, offers, new tariffs, activation & deactivation processes, and other details or queries, please dial 199 (toll-free IVR) from your Vodafone phone or Email us below. This IVR is available 24×7. For any complaint and service request, you can call our toll free IVR number 198 (24X7) from your Vodafone number. You can also check Vodafone Customer Care Numbers for different States in India.

State Name	Toll-Free Number	From Any Phone	Email
Andhra Pradesh & Telangana	198	9848009198	vodafonecare.ap@vodafoneidea.com
Assam	198	9085000198	vodafonecare.ane@vodafoneidea.com
Bihar & Jharkhand	198	9708000198	vodafonecare.bihar@vodafoneidea.com
Delhi & NCR	198	8744000198	vodafonecare.del@vodafoneidea.com
Gujarat	198	9824000198	vodafonecare.guj@vodafoneidea.com
Haryana	198	8684000198	vodafonecare.har@vodafoneidea.com
Himachal Pradesh	198	9882900198	vodafonecare.hp@vodafoneidea.com
Jammu & Kashmir	198	9086046198	vodafonecare.jk@vodafoneidea.com
Karnataka	198	9844000198	vodafonecare.kar@vodafoneidea.com
Kerala	198	9947000198	vodafonecare.ker@vodafoneidea.com
Kolkata	198	9088100198	vodafonecare.kol@vodafoneidea.com
Madhya Pradesh & Chhattisgarh	198	9826000198	vodafonecare.mpcg@vodafoneidea.com
Maharashtra and Goa	198	9822000198	vodafonecare.mah@vodafoneidea.com
North East	198	9089000198	vodafonecare.ane@vodafoneidea.com
Odisha	198	9090000198	vodafonecare.ors@vodafoneidea.com
Punjab	198	9781500198	vodafonecare.pun@vodafoneidea.com
Rajasthan	198	9887010198	vodafonecare.raj@vodafoneidea.com
Tamil Nadu(except Chennai)	198	9092000198	vodafonecare.tn@vodafoneidea.com
UP (W)	198	8941000198	vodafonecare.upw@vodafoneidea.com
West Bengal	198	9093100198	vodafonecare.wb@vodafoneidea.com
UP(E)	198	8576000198	vodafonecare.upe@vodafoneidea.com

Vodafone Appellate Authority Contact Number and Email Address

Users can also file a legal appeal with Vodafone Appellate Authority either through the Vodafone customer care number or at the email address. You can connect with the team between 10 am and 6 pm (Monday to Friday). While raising the appeal, do share your complaint details, including the Service request number.

Service Areas	Appellate Authority	Appellate Address	Appellate Contact Detail	Appellate Email id.
Andhra Pradesh	Ms. Padmavat hi PV	Vodafone Idea Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad-500016	Contact No: 9948002240 Fax No: 040- 27764700	appellate.ap@vodafoneidea.com
Assam	Ms. Chandrani Mukherjee	Vodafone Idea Limited REDDEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam- 781035	Contact No: 9706024365 Fax No: 9706197061	appellate.asm@vodafoneidea.com
Bihar	Ms. Chandrani Mukherjee	Vodafone Idea Limited, BLOCK A, 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office,Patna–800014	Contact No: 9709018279 Fax No: 0612- 2540352	appellate.bih@vodafoneidea.com
Delhi	Mr. Mayank Shrivastava	Vodafone Idea Limited, A-19, Mohan Cooperative Industrial Estate, Mathura Road, Delhi -110044	Contact No: 01171032211 Fax No:0112694015 4	appellate.delhi@vodafoneidea.co m
Gujarat	Ms. Vinita Joshi	Vodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. SG Highway, Prahladnagar, Ahmedabad – 380015	Contact No: 7567860602 Fax No: 9825025989	appellate.Guj@vodafoneidea.com
Haryana	Mr. Neginder Bansal	Vodafone Idea Limited, Sarita Vihar – A19, Ground Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044	Contact No: 9813090003 Fax No: 0184 2207410	appellate.har@vodafoneidea.com
Himachal Pradesh	Mr. Neginder Bansal	Vodafone Idea Limited, Keonthal Complex, Khalini, Shimla (HP) 171002	Contact No: 9736397363 Fax No: 0172- 2236347	appellate.hp@vodafoneidea.com
Jammu & Kashmir	Mr. Neginder Bansal	Vodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu – 180010	Contact No: 9796097979 Fax No: 0172- 2236347	appellate.jnk@vodafoneidea.com
Karnataka	Ms. Padmavathi PV	Vodafone Idea Limited, Ground Floor B Block MarutiInfotech Ctr, Koramangala Intermediate Ring Rd, Amar Jyoti Layout, Bangalore- 560071	Contact No: 9886047474 Fax No: 080 7171 1010	appellate.kar@vodafoneidea.com
Kerala	Ms. Bindu Gopal	Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019	Contact No: 9946123456 Fax No:0484280312 1	appellate.ker@vodafoneidea.com
Kolkata	Ms. Chandrani Mukherjee e	Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091	Contact No: 9088118992 Fax No: 9830098241	appellate.kol@vodafoneidea.com
Madhya Pradesh	Mr. Amit Agrawal	Vodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore – MP – 452010	Contact No: 07314031414 Fax No: 0731- 2551304	appellate.mpcg@vodafoneidea.co m
Maharashtra	Mr. Amit Agrawal	Vodafone Idea Limited, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411 003	Contact No: 020 – 71718181 Fax No: 020- 71716666	appellate.mah@vodafoneidea.co m
Mumbai	Mr. S. Girish Holla	Vodafone Idea Limited, 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059	Contact No: 9820015713 Fax No: 022 71713888	appellate.mum@vodafoneidea.co m
North East	Ms. Chandrani Mukherjee	Vodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003	Contact No: 9774024365 Fax No: 9774197741	appellate.nes@vodafoneidea.com
Orissa	Ms. Chandrani Mukherjee	Vodafone Idea Limited, Unit – 41, E 52, Infocity, Chandrasekhar Pur, Chandaka Industrial Estate, Bhubaneswar – 751024	Contact No: 9090010078 Fax No: +91 674 7171767	appellate.orissa@vodafoneidea.co m
Punjab	Mr. Neginder Bansal	Vodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055	Contact No: 7508012346 Fax No: 0172- 2236347	appellate.Pun@vodafoneidea.com
Rajasthan	Mr. Mayank Srivastava	Vodafone Idea Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur – 302017	Contact No: 9828996200 Fax No: 01417171999	appellate.raj@vodafoneidea.com
Tamil Nadu	Ms. Bindu Gopal	Vodafone Idea Limited, Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028	Contact No: 9962099625 Fax No: 9884012345	appellate.tamilnadu@vodafoneide a.com
UP East	Mr. Vikram Bains	Vodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010	Contact No: 9721980180 Fax No: +91 522 2723974	appellate.Upe@vodafoneidea.com
UP West	Mr. Vikram Bains	Vodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044	Contact No: 9719143245 Fax No:9990555888	appellate.upw@vodafoneidea.com
West Bengal	Ms. Chandrani Mukherjee	Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091	Contact No: 9093118992 Fax No: 9732097666	Appellate.wb@vodafoneidea.com

Conclusion

Vodafone is one of the leading telecommunication operating across nations. The company provides pan India Voice and Data services across 2G, 3G, and 4G platforms. If you have any queries about the package or want to make a new connection, you can dial 24X7 customer care numbers to get your query resolved. The company is committed to delivering delightful customer experiences and contributing towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow.

FAQs

How do I contact Vodafone Customer Care?

In case you have any complaints or requests for any service, call the Vodafone customer care number 198 (toll-free). Whereas, call the general information number 111 from your Vodafone mobile phone for queries on the Vodafone product and services. Please note that this service will be chargeable @50p/3min if you speak to an agent.

How do I complain to Vodafone?

If you are using the Vodafone number to contact Vodafone Customer Care, call 111. This is a 24X7 Customer Care number. Whereas, if you are using any other number, you can call 9820098200.

How do I activate outgoing calls on Vodafone?

To activate an outgoing daily plan, Vodafone subscribers will have to dial 444500# from their phone. Please note that the outgoing calls will be charged @1.5 paise per second while roaming.

What is the number for Vodafone do not disturb?

If you want to use the Do Not Disturb service of Vodafone, send START 0 in an SMS to 1909. This will activate Full DND on your Vodafone number. You can also make a phone call to get this done. Call 1909 and follow the IVR prompts.