Vodafone Customer Care Number

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership telecom service provider. It has established an influential position in the Indian Telecom Industry today. Vodafone plays a crucial role in communication and technology in the Indian market through Mobile, broadband, and TV connections.

Vodafone has spread its branches across regions of Asia, Africa, Europe, and Oceania. Vodafone has its operation telecom networks in 25 countries. With such diversity and advancement in technology, Vodafone also provides satisfying customer care services. To know the details of the Vodafone Customer Care Number, Helpline, Complaint, and Toll-free number, go ahead and get all the updated contact details.

Vodafone Toll-Free Numbers

To resolve their query related to the Vodafone service, package, or other problems, users can directly call toll-free Vodafone customer care numbers. You can also Vodafone USSD Secret Codes to Check Vodafone Data Balance.

198 For Complaints, service activation /deactivation, and tariff change
98200 98200 Customer Care
155223 SMS- SMS STOP to 155223 – VAS Services
1909 SMS

Vodafone Customer Care- Email Id

  • customercare@vodafoneidea.com
  • vodafonecare.mum@vodafoneidea.com
  • Appellate.mum@vodafoneidea.com

Vodafone All India Numbers

199 From Vodafone – Chargeable
79 6671 4000 Corporate Office
79 2323 2251 Corporate Office

Vodafone Circle-wise Customer care number.

Circle Name24 X 7 Contact Number (*Chargeable at 50p for 3mins for agent access, if calling from Vodafone number)
Delhi199 / 9891012345
Gujarat199 / 9824012345
UP (E)199 / 9889012345
Andhra Pradesh199 / 9848012345
Assam199 / 9085012345
BIHAR199 / 9708012345
Haryana199 / 9812012345
Himachal Pradesh199 / 9882012345
Jammu and Kashmir199 / 9086012345
Karnataka199 / 9844012345
Kerala199 / 9847012345
Kolkata199 / 9088012345
Madhya Pradesh199 / 9826012345
Maharashtra and Goa199 / 9822012345
NESA199 / 9089012345
Mumbai199 / 9702012345
Orissa199 / 9090012345
Punjab199 / 9814012345
Rajasthan199 / 9887012345
Rest of Bengal199 / 9093012345
Tamil Nadu199 / 9092012345
UP (W)199 / 9837012345

Vodafone Telecom Consumer’s Charter for Handling Customer Complaints

For any information on Vodafone services, new plans, products, offers, new tariffs, activation & deactivation processes, and other details or queries, please dial 199 (toll-free IVR) from your Vodafone phone or Email us below. This IVR is available 24×7. For any complaint and service request, you can call our toll free IVR number 198 (24X7) from your Vodafone number. You can also check Vodafone Customer Care Numbers for different States in India.

State NameToll-Free NumberFrom Any PhoneEmail
Andhra Pradesh & Telangana1989848009198vodafonecare.ap@vodafoneidea.com
Bihar & Jharkhand1989708000198vodafonecare.bihar@vodafoneidea.com
Delhi & NCR1988744000198vodafonecare.del@vodafoneidea.com
Himachal Pradesh1989882900198vodafonecare.hp@vodafoneidea.com
Jammu & Kashmir1989086046198vodafonecare.jk@vodafoneidea.com
Madhya Pradesh & Chhattisgarh1989826000198vodafonecare.mpcg@vodafoneidea.com
Maharashtra and Goa1989822000198vodafonecare.mah@vodafoneidea.com
North East1989089000198vodafonecare.ane@vodafoneidea.com
Tamil Nadu(except Chennai)1989092000198vodafonecare.tn@vodafoneidea.com
UP (W)1988941000198vodafonecare.upw@vodafoneidea.com
West Bengal1989093100198vodafonecare.wb@vodafoneidea.com

Vodafone Appellate Authority Contact Number and Email Address

Users can also file a legal appeal with Vodafone Appellate Authority either through the Vodafone customer care number or at the email address. You can connect with the team between 10 am and 6 pm (Monday to Friday). While raising the appeal, do share your complaint details, including the Service request number.

Service AreasAppellate AuthorityAppellate AddressAppellate Contact DetailAppellate Email id.
Andhra PradeshMs. Padmavat hi PVVodafone Idea Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad-500016Contact No: 9948002240 Fax No: 040- 27764700appellate.ap@vodafoneidea.com
AssamMs. Chandrani MukherjeeVodafone Idea Limited REDDEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam- 781035Contact No: 9706024365   Fax No: 9706197061appellate.asm@vodafoneidea.com
BiharMs. Chandrani MukherjeeVodafone Idea Limited, BLOCK A, 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office,Patna–800014Contact No: 9709018279   Fax No: 0612- 2540352appellate.bih@vodafoneidea.com
DelhiMr. Mayank ShrivastavaVodafone Idea Limited, A-19, Mohan Cooperative Industrial Estate, Mathura Road, Delhi -110044Contact No: 01171032211 Fax No:0112694015 4appellate.delhi@vodafoneidea.co m
GujaratMs. Vinita JoshiVodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. SG Highway, Prahladnagar, Ahmedabad – 380015Contact No: 7567860602 Fax No: 9825025989appellate.Guj@vodafoneidea.com
HaryanaMr. Neginder BansalVodafone Idea Limited, Sarita Vihar – A19, Ground Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044Contact No: 9813090003   Fax No: 0184 2207410appellate.har@vodafoneidea.com
Himachal PradeshMr. Neginder BansalVodafone Idea Limited, Keonthal Complex, Khalini, Shimla (HP) 171002Contact No: 9736397363     Fax No: 0172- 2236347appellate.hp@vodafoneidea.com
Jammu & KashmirMr. Neginder BansalVodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu – 180010Contact No: 9796097979     Fax No: 0172- 2236347appellate.jnk@vodafoneidea.com
KarnatakaMs. Padmavathi PVVodafone Idea Limited, Ground Floor B Block MarutiInfotech Ctr, Koramangala Intermediate Ring Rd, Amar Jyoti Layout, Bangalore- 560071Contact No: 9886047474 Fax No: 080 7171 1010appellate.kar@vodafoneidea.com
KeralaMs. Bindu GopalVodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019Contact No: 9946123456   Fax No:0484280312 1appellate.ker@vodafoneidea.com
KolkataMs. Chandrani Mukherjee eVodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091Contact No: 9088118992   Fax No: 9830098241appellate.kol@vodafoneidea.com
Madhya PradeshMr. Amit AgrawalVodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore – MP – 452010Contact No: 07314031414     Fax No: 0731- 2551304appellate.mpcg@vodafoneidea.co m
MaharashtraMr. Amit AgrawalVodafone Idea Limited, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411 003Contact No: 020 – 71718181     Fax No: 020- 71716666appellate.mah@vodafoneidea.co m
MumbaiMr. S. Girish HollaVodafone Idea Limited, 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059Contact No: 9820015713   Fax No: 022 71713888appellate.mum@vodafoneidea.co m
North EastMs. Chandrani MukherjeeVodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003Contact No: 9774024365   Fax No: 9774197741appellate.nes@vodafoneidea.com
OrissaMs. Chandrani MukherjeeVodafone Idea Limited, Unit – 41, E 52, Infocity, Chandrasekhar Pur, Chandaka Industrial Estate, Bhubaneswar – 751024Contact No: 9090010078     Fax No: +91 674 7171767appellate.orissa@vodafoneidea.co m
PunjabMr. Neginder BansalVodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055Contact No: 7508012346 Fax No: 0172- 2236347appellate.Pun@vodafoneidea.com
RajasthanMr. Mayank SrivastavaVodafone Idea Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur – 302017Contact No: 9828996200   Fax No: 01417171999appellate.raj@vodafoneidea.com
Tamil NaduMs. Bindu GopalVodafone Idea Limited, Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028Contact No: 9962099625   Fax No: 9884012345appellate.tamilnadu@vodafoneide a.com
UP EastMr. Vikram BainsVodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010Contact No: 9721980180   Fax No: +91 522 2723974appellate.Upe@vodafoneidea.com
UP WestMr. Vikram BainsVodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044Contact No: 9719143245   Fax No:9990555888appellate.upw@vodafoneidea.com
West BengalMs. Chandrani MukherjeeVodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091Contact No: 9093118992   Fax No: 9732097666Appellate.wb@vodafoneidea.com


Vodafone is one of the leading telecommunication operating across nations. The company provides pan India Voice and Data services across 2G, 3G, and 4G platforms. If you have any queries about the package or want to make a new connection, you can dial 24X7 customer care numbers to get your query resolved. The company is committed to delivering delightful customer experiences and contributing towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow.


How do I contact Vodafone Customer Care?

In case you have any complaints or requests for any service, call the Vodafone customer care number 198 (toll-free). Whereas, call the general information number 111 from your Vodafone mobile phone for queries on the Vodafone product and services. Please note that this service will be chargeable @50p/3min if you speak to an agent.

How do I complain to Vodafone?

If you are using the Vodafone number to contact Vodafone Customer Care, call 111. This is a 24X7 Customer Care number. Whereas, if you are using any other number, you can call 9820098200.

How do I activate outgoing calls on Vodafone?

To activate an outgoing daily plan, Vodafone subscribers will have to dial 444500# from their phone. Please note that the outgoing calls will be charged @1.5 paise per second while roaming.

What is the number for Vodafone do not disturb?

If you want to use the Do Not Disturb service of Vodafone, send START 0 in an SMS to 1909. This will activate Full DND on your Vodafone number. You can also make a phone call to get this done. Call 1909 and follow the IVR prompts.

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