Vodafone Customer Care Number

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership telecom service provider. It has established an influential position in the Indian Telecom Industry today. Vodafone plays a crucial role in communication and technology in the Indian market through Mobile, broadband, and TV connections.

Vodafone has spread its branches across regions of Asia, Africa, Europe, and Oceania. Vodafone has its operation telecom networks in 25 countries. With such diversity and advancement in technology, Vodafone also provides satisfying customer care services. To know the details of Vodafone Customer Care Number, Helpline, Complaint, and Toll-free number, go ahead and get all the updated contact details.

Vodafone Toll-Free Numbers

To resolve their query related to the Vodafone service, package, or other problems, users can directly call toll-free Vodafone customer care numbers. You can also Vodafone USSD Secret Codes to Check Vodafone Data Balance.

198 For Complaints, service activation /deactivation and tariff change
98200 98200 Customer Care
155223 SMS- SMS STOP to 155223 – VAS Services
1909 SMS

Vodafone Customer Care- Email Id

  • customercare@vodafoneidea.com
  • vodafonecare.mum@vodafoneidea.com
  • Appellate.mum@vodafoneidea.com

Vodafone All India Numbers

199 From Vodafone – Chargeable
79 6671 4000 Corporate Office
79 2323 2251 Corporate Office

Vodafone Circle-wise Customer care number.

Circle Name24 X 7 Contact Number (*Chargeable at 50p for 3mins for agent access, if calling from Vodafone number)
Delhi199 / 9811098110
Gujarat199 / 9825098250
UP (E)199 / 9839098390
Andhra Pradesh199 / 9885098850
Assam199 / 9706097060
BIHAR199 / 9709097090
Haryana199 / 9813098130
Himachal Pradesh199 / 9736097360
Jammu and Kashmir199 / 9796097960
Karnataka199 / 9886098860
Kerala199 / 9846098460
Kolkata199 / 9830098300
Madhya Pradesh199 / 9713097130
Maharashtra and Goa199 / 9823098230
NESA199 / 9774097740
Mumbai199 / 9820098200
Orissa199 / 9776097760
Punjab199 / 9888098880
Rajasthan199 / 9828098280
Rest of Bengal199 / 9732097320
Tamil Nadu199 / 9884098840 / 9843098430
UP (W)199 / 9719097190

Vodafone Telecom Consumer’s Charter for Handling Customer Complaints

For any information on Vodafone services, new plans, products, offers, new tariffs, activation & deactivation processes, and other details or queries, please dial 199 (toll-free IVR) from your Vodafone phone or Email us below. This IVR is available 24×7. For any complaint and services request, you can call our toll free IVR number 198 (24X7) from your Vodafone number. You can also check Vodafone Customer Care Numbers for different States in India.

State NameToll-Free NumberFrom Any PhoneEmail
Andhra Pradesh & Telangana1989885098850 vodafonecare.ap@vodafoneidea.com
Bihar & Jharkhand1989709097090vodafonecare.bihar@vodafoneidea.com
Delhi & NCR1989811098110vodafonecare.del@vodafoneidea.com
Himachal Pradesh1989736097360vodafonecare.hp@vodafoneidea.com
Jammu & Kashmir1989796097960 vodafonecare.jk@vodafoneidea.com
Karnataka1989886098860 vodafonecare.kar@vodafoneidea.com
Kerala1989846098460 vodafonecare.ker@vodafoneidea.com
Madhya Pradesh & Chhattisgarh1989713097130vodafonecare.mpcg@vodafoneidea.com
Maharashtra and Goa1989823098230vodafonecare.mah@vodafoneidea.com
Mumbai 9820098200 
North East1989774097740 vodafonecare.ane@vodafoneidea.com
Odisha198 9776097760vodafonecare.ors@vodafoneidea.com
Tamil Nadu(except Chennai)1989843098430 vodafonecare.tn@vodafoneidea.com
UP (W)1989719097190vodafonecare.upw@vodafoneidea.com
West Bengal1989732097320vodafonecare.wb@vodafoneidea.com
UP(E)1989839098390 vodafonecare.upe@vodafoneidea.com

Vodafone Appellate Authority Contact Number and Email Address

Users can also file a legal appeal with Vodafone Appellate Authority either through Vodafone customer care number or at the email address. You can connect with the team between 10 am and 6 pm (Monday to Friday). While raising the appeal, do share your complaint details, including the Service request number.

Service AreasAppellate AuthorityAppellate AddressAppellate Contact DetailAppellate Email id.
Andhra PradeshMs. Padmavat hi PVVodafone Idea Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad-500016Contact No: 9948002240 Fax No: 040- 27764700appellate.ap@vodafoneidea.com
AssamMs. Writuparn a Gupta BaksiVodafone Idea Limited REDDEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam- 781035Contact No: 9706024365   Fax No: 9706197061appellate.asm@vodafoneidea.com
BiharMr. Gautam BorahVodafone Idea Limited, BLOCK A, 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office,Patna–800014Contact No: 9709018279   Fax No: 0612- 2540352appellate.bih@vodafoneidea.com
DelhiMs. Puja MehraVodafone Idea Limited, A-19, Mohan cooperative Industrial Estate, Mathura Road, Delhi -110044Contact No: 01171032211 Fax No:0112694015 4appellate.delhi@vodafoneidea.co m
GujaratMr. Meghnad MungaleVodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. SG Highway, Prahladnagar, Ahmedabad – 380015Contact No: 7567860602 Fax No: 9825025989appellate.Guj@vodafoneidea.com
HaryanaMr. Vikram BainsVodafone Idea Limited, Sarita Vihar – A19, Ground Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044Contact No: 9813090003   Fax No: 0184 2207410appellate.har@vodafoneidea.com
Himachal PradeshMs. Mandeep KaurVodafone Idea Limited, Keonthal Complex, Khalini, Shimla (HP) 171002Contact No: 9736397363     Fax No: 0172- 2236347appellate.hp@vodafoneidea.com
Jammu & KashmirMs. Mandeep KaurVodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu – 180010Contact No: 9796097979     Fax No: 0172- 2236347appellate.jnk@vodafoneidea.com
KarnatakaMr. Sunny Thomas KVodafone Idea Limited, Ground Floor B Block MarutiInfotech Ctr,Koramangala Intermediate Ring Rd, Amar Jyoti Layout, Bangalore- 560071Contact No: 8071712000   Fax No: 080 7171 1010appellate.kar@vodafoneidea.com
KeralaName: Ms. Bindu GopalVodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019Contact No: 9946123456   Fax No:0484280312 1appellate.ker@vodafoneidea.com
KolkataMs. Chandrani Mukherjee eVodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091Contact No: 9088118992   Fax No: 9830098241appellate.kol@vodafoneidea.com
Madhya PradeshMr. Amit AgrawalVodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore – MP – 452010Contact No: 07314031414     Fax No: 0731- 2551304appellate.mpcg@vodafoneidea.co m
MaharashtraMr. Girish HollaVodafone Idea Limited, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411 003Contact No: 020 – 71718181     Fax No: 020- 71716666appellate.mah@vodafoneidea.co m
MumbaiShanthi SharmaVodafone Idea Limited, 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059Contact No: 9820015713   Fax No: 022 71713888appellate.mum@vodafoneidea.co m
North EastMs. Writuparn a Gupta BaksiVodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003Contact No: 9774024365   Fax No: 9774197741appellate.nes@vodafoneidea.com
OrissaMs. Deepika MenonVodafone Idea Limited, Unit – 41, E 52, Infocity, Chandrasekhar Pur,Chandaka Industrial Estate, Bhubaneswar – 751024Contact No: 9090010078     Fax No: +91 674 7171767appellate.orissa@vodafoneidea.co m
PunjabMs. Mandeep KaurVodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055Contact No: 9888012346   Fax No: 0172- 2236347appellate.Pun@vodafoneidea.com
RajasthanMr. Mayank SrivastavaVodafone Idea Limited, 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur – 302017Contact No: 9828996200   Fax No: 01417171999appellate.raj@vodafoneidea.com
Tamil NaduMr. Prasad NairVodafone Idea Limited, Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028Contact No: 9962099625   Fax No: 9884012345appellate.tamilnadu@vodafoneide a.com
UP EastMr. Vinay SaxenaVodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010Contact No: 9721980180   Fax No: +91 522 2723974appellate.Upe@vodafoneidea.com
UP WestMr. Vikram BainsVodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044Contact No: 9719143245   Fax No:9990555888appellate.upw@vodafoneidea.com
West BengalMs. Chandrani MukherjeeVodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091Contact No: 9093118992   Fax No: 9732097666Appellate.wb@vodafoneidea.com


Vodafone is one of the leading telecommunication operating across nations. The company provides pan India Voice and Data services across 2G, 3G, and 4G platforms. If you have any queries about the package or want to make a new connection, you can dial 24X7 customer care numbers to get your query resolved. The company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow.


How do I contact Vodafone Customer Care?

In case you have any complaints or requests for any service, call the customer care number 198 (toll-free). Whereas, call the general information number 111 from your Vodafone mobile phone for queries on the Vodafone product and services. Please note that this service will be chargeable @50p/3min if you speak to an agent.

How do I complain to Vodafone?

If you are using Vodafone number to contact the Vodafone Customer Care, call at 111. This is a 24X7 Customer Care number. Whereas, if you are using any other number, you can call at 9820098200.

How do I activate outgoing calls on Vodafone?

To activate an outgoing daily plan, Vodafone subscribers will have to dial 444500# from their phone. Please note that the outgoing calls will be charged @1.5 paise per second while on roaming.

What is the number for Vodafone do not disturb?

If you want to use the Do Not Disturb service of Vodafone, send START 0 in an SMS to 1909. This will activate Full DND on your Vodafone number. You can also make a phone call to get this done. Call 1909 and follow the IVR prompts.

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