MTNL Customer Care

Mahanagar Telephone Nigam Limited or MTNL is a subsidiary telecommunication service provider owned by BSNL. It is a state-owned company with headquarter in New Delhi.  It had a monopoly in these cities till 1992 until the telecom sector was open to the service provider. It functions in only the metro cities of Delhi and Mumbai. MTNL is striving to give its customers the best services. Here we have curated all the information you would need about MTNL Customer Care, area wise customer service center numbers, complaint, Helpline, and Toll-Free Numbers.

Toll-Free Numbers

MTNL ServicesNumbers
IN Services1800 22 1500 / 1800 220 2992
Unpaid Bill Enquiry1660
Toll-free1503
FTTH1505
Broadband1504 

MTNL All India Numbers

MTNL ServicesNumbers
All Operators022-22192120 
Landline022-2222 1500 
Broadband022- 2222 1504 
Mobile Services98690 12345 

MTNL Customer Care- E-mail Id

  • selfcare@mtnl.net.in
  • edonline@mtnl.net.in

MTNL Helpline Number

Public Grievance cellCall 011-23356666 or Fax 011-23357777
MTNL Infoline24076666, 24077777
MTNL Newsline24078888, 24079999
Changed Number Enquiry Service1951/1952(IVRS)
Fault Repair Service2198 (IVRS)

All-India Customer Care

ServicesGeneral QueryGeneral query Toll-free numberComplaints (toll-free)
Mobile Services98690 12345 1503
Landline022-2222 15001800 22 15001500
Broadband022- 2222 15041800 22 1504 1504
FTTH022-2222 15051800 22 15051505
Leased Line022-2207 2690 12679

Area-wise MTNL Customer Service Centres in Mumbai

MTNL Mumbai Office

Contact Number1600118844,24331408,24331409
E-mail IDhelpdesk.Mumbai@mtnl.net.in

MTNL South Mumbai Zone

Area NameContactAddress
Colaba22047500, 22875733Telephone Bhavan, Near Strand Cinema, Mumbai, 400 005
Cuffe Parade22152829, 22166655Near G.D. Somani School ,Grd flr. Cuffe Parade Tel. Exch.G D Somani Marg, Cuffe parade, Mumbai, 400 005
Cooperage22841047Cooperage Tele. Exch. Bldg., Grd. Flr., Mumbai, 400 021
Kalbadevi22404600, 22434600Kalbadevi Tele. Exch.Bldg., Gr. Flr., Shaikh Memon, Street, Mumbai , 400 002
Fountain22630111Ground Floor,Fountain I ,Tele Exchange Bldg,Mumbai- 400001
Mint Road22695090, 22695089OPP. Kabutar Khana, Fort, Mumbai, 400 001

MTNL Central Mumbai Zone

Area NameContactAddress
Gamdevi23810111Gamdevi Tel. Exch bldg. Nana Chowk , Mumbai, 400 007
Mandvi23460111Mandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai, 400 003
Mazgaon23790111, 23740111Mazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai, 400 010
Malbar Hill23610111Malabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai, 400 006
Cumballa Hill23536300, 23522055Cumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg, Mumbai, 400 026

MTNL North Mumbai Zone

Area NameContactAddress
Prabhadevi24386145Telephone House V.S.Marg, Dadar (W), Mumbai, 400 028
Shivaji Park24442434Shivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai, 400 028
Sion24044499Sion Tel Exch Bldg., Gr. flr, near Champaklal Indl. Estate , Sion Koliwada Rd, Mumbai, 400 022
Worli24982900, 24902020Worli Tel Exch Bldg, Pandurang Budhakar Marg, Worli, Mumbai, 400018
Byculla23000111, 23054040Byculla Telephone Exch Bldg, Agripada , Mumbai, 400 011
Currey Rd24711514 24717898Currey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai, 400 012
Wadala24112800, 24126300Wadala Telephone Exchange Building, Grd. floor, G.D.Ambekar Marg, Wadala, Mumbai, 400 014
Matunga Tele Galary24046204 24046206Matunga Telephone Exchange Building, Dr. B.R. Ambeddkar Marg, Matunga (East), Mumbai, 400 019
Adarsh Nagar24305337, 24306243Adarsh Nagar Tel Exch, Grd Fl Prabhadevi Mumbai 400 030

MTNL West-II Mumbai Zone

Area NameContactAddress
Marol Maroshi29205328, 29204477Marol Maroshi Tele. Exch. Marol Naka Mumbai, 400059
Marol MIDC28211221Marol Tele. Exch. MIDC Andheri (E), Mumbai, 400093
Darpan26849010, 26831200Darpan Tele. Exch. Off Ahdheri Kurla Road, Andheri (E), Mumbai, 400 093
Saki-Vihar28472121, 28572245Saki vihar Tele. Exch. Tunga Village, Saki Vihar Road, Mumbai, 400 072
Seepz28291000, 28292215Seepz SDF-5 Unit 132 Andheri (E), Mumbai, 400 096
Goregaon28758000, 28758999Goregaon Tele. Exch. S.V.Rd., Goregaon-(W) Mumbai
Pahadi28403000, 28421111Pahadi Tel Exch Pahadi School Rd No.2 Goregaon (E) Mumbai 63
Pinky28346767, 28246667, 28340000Pinky Cinema, Near station Andheri(E)
Laxminagar28780101, 28769736Laxmi Nagar Gala No.16 Arihant Industrial Estate, opp Link Rd. Goregaon (W), Mumbai, 400 090

MTNL West-III Mumbai Zone

Area NameContactAddress
Bhayandar9869248285, 28180111 , 28146633Bhayandar Tele. Exch. Railway Phatak Road Bhayander (E) 401 101
Mira Road9869012627, 28116000 ,28125200Mira Rd. Tele. Exch. Sheetal Nagar, Mira Rd. (E), Mumbai, 401 107
Dahisar9869277453, 28971700 , 28963380Dahisar Tele. Exch. Dahisar Check Naka, Dahisar(E), Mumbai,400 068
Borivali9869421490, 28911781 , 28931133Borivali Tele. Exch. S. V Rd, Mumbai, Borivili (W), 400 092
Kandivali9869255500, 28650802 , 28613310Kandivali Tele.Exch. S.V. Road, Kandivili(W), Mumbai, 400 067
Charkop9869438669, 28692122 , 28680029Charkop Tele.Exch. Road No-5,Charkop Bus Depot Charkop (W) Mumbai, 400 067
Malad9869249951, 28819011 , 28442022Malad Tele. Exch. S.V. Rd. Malad(W), Mumbai, 400 064
Shimpoli9869036116, 28339988 , 28333833Shimpoli Tele.Exch. Kastur Park, Shimpoli Rd. Borivili(W), Mumbai, 400 092
Samata Nagar9869279730, 28872300 , 28460008Samata Ngr. TeleExch. W.E. Highway, Kandivili(E), Mumbai, 400 101
Magathane9869046555, 28703388 , 28701311Magathane Tele.Exch, Near Cable Corp, Off WEH, Borivali(E) Mumbai 400 066
Akurli29652300, 29665500,20642777Shiv Shakti Bldg MHADA Lokhandwala Rd No.2 Akurli Rd Kandivali(E) Mumbai

MTNL East-I Mumbai Zone

Area NameContactAddress
Sheetal Plaza25031900, 25032111Sheetal Apts.LBS Marg, Kurla(W), Mumbai, 400 070
Maneklal25140111, 25002200New maneklal estate,LBSMarg,Ghatkopar
Nityanand Nagar25002240, 25002200Tel.Exch.bldg,Andheri Link road,Nr Noori Mazjid Ghatkopar
Powai25783362, 25782581Powai Tele Exch. Gandhi Nagar, Powai, Mumbai 400 083
Hiranandani25700101Tel.Exch,CETTM complex, Hiranandani, Powai
Chembur25220111, 25287900Chembur Tele Exch, Chembur Naka, Mumbai, 400 071
Ashish Chamber25540111, 25540070Ashish Chamber,1st flr,R.C.Marg,Chembur, Mumbai, 400 074
Mankhurd25560111Mankhurd Tel Exch Behind Datta Guru Nagar Deonar Mumbai 88
Hingwala25012700Hingwala Exch Bldg Ghatkopar Mumbai 77
Tagore Nagar (only Bill Collection Counter)25741343Tagore Nagar Tel Exch, Vikroli East
CHARAI (CSC-I & II)25349790, 25330111, 2534 9712Charai Exch.,Mauli Mandal Road, Thane(W), 400 061

MTNL East-II Mumbai Zone

Area NameContactAddress
Naupada25411356 25391421Old Tel. Exch. Building, Gokhale Rd Naupada,Thane(W), 400 602
Panchpakhadi25471500, 25471064Panchpakhadi Tel.Exch.,Uthalsar Naka,Panchpakhadi,Thane(W), 400 601
Mumbra25466969, 25466565Mumbra Tel. Exch.,MEK Comp.Opp. Fire Brigade,Mumbra, 400 0612
Wagle25811200, 25802841Wagle Estate Tel. Exch., Rd.16, Nr.Fire Brigade, Thane(W), 400 604
Mulund25600000, 25910404Mulund Tel. Exch.,P&T Colony,Malaviya Rd., Mulund(W). Mumbai, 400 080
Charnamrut25972300, 25971100Charnamrut Tel. Exch.,Ghodbunder Rd.,Cavesar,Thane(W), 400 601
Sahayog25891100, 25892249Sahyog Tel. Exch.,Tikunjini Wadi Rd.,Manpada Rd.,Thane(W), 400 607
Manisha Tower25631100, 25633500Manisha Tower,Tata Colony, Mulund(E), Mumbai, 400 081
Kopri25322200, 25323221Sharda Chamber, S.W.Waswani Shiv Mandir Rd.,Kopri,Thane(E), 400 603
Lokmanya25886422, 25881702Tamanna Bldg., Lokmanya Ngr.Tel.Exch.,Yashodhan Ngr.,Thane(W), 400 064
Bhandup Btm25951200, 25951458BTM Compound, LBS Rd.,Bhandup(W), Mumbai, 400 078
Nahur25660111RDLU Exch.,15 village Rd.,Opp. Goldseal Co.,Nahur(West),Mumbai-400078
Vasant Vihar21730111Ashar Shopping ComplexVasant Vihar Thane (W), 400 610
Kalwa25434100, 25432200Kalwa RSU, Dattawadi, Kharegaon,Kalwa,Thane-400605
Balkum25332300,25362300Balkum Tel Exchange,Opp Colour Chem.,Bhiwandi Road,Thane West-400608

MTNL Navi Mumbai Zone

Area NameContactAddress
Panvel27862020, 27480111Panvel Tel. Exch.,Panvel, Navi Mumbai, 410 026
Rabale27642121Rabale Tel. Exch.,Thane Belapur Rd.,Rabale, Navi Mumbai, 400 071
Nerul27714787Nerul Tel. Exch., Opp. Nerul Railway Station, Nerul, Navi Mumbai, 400 076
Vashi Csc27806070Vashi Tel. Exch.,Opp Vashi Bus Depot, Vashi, Navi Mumbai 400 073
Vashi-Sector 727821100Vashi RSU, Sector-7, Vashi, Navi Mumbai, 400 073
Cbd Belapur27564949New Belapur Tele.Exch.Bldg., Sec.11, Opp.Rly.Stn. Navi Mumbai, 400 614
Uran27222500, 27222000Uran Tel. Exch.,Nr. MIDC office,ONGC Rd.,Uran,Navi Mumbai, 400 702
Kalamboli27420111Kalamboli Tel. Exch.,Nr.Steel market,Kalamboli, Navi Mumbai, 410 218
Koper Khairane27540111Opp.bus depot, Sector 6, Abhyuday Bank, Navi Mumbai, 400 709
Kharghar27745050, 27748080, 27740111Sector -21, Khargar, 410 210
New Panvel27490111Sector 5/A New Panvel Tel Exch Bldg 400 614
Sanpada27752300Sanpada Tel Exch Bldg Sector-10 Jui Nagar, Navi Mumbai
JNPT27471300 , 27470000JNPT Tel Exchange Township,Sector-3, Uran-400707
Taloja27410111Taloja Tel Exchange, MIDC, Taloja-410208

Mumbai MTNL Appellate Authority E-mail Address and Address

Service AreaDesignation of Appellate AuthorityE-mail Id
Mumbai South AreaS.M. (O.P.)Southagmopsouth@gmail.com
Mumbai Central AreaS.M. (O.P.)Centralagmopcentral@gmail.com
Mumbai North AreaS.M. (CC)Nagmccn@mtnl.net.in
Mumbai East-I AreaS.M. (OP-E I)agmopel@mtnl.net.in
Mumbai East II AreaS.M. (OP-E II)agmopeast2@gmail.com
Mumbai Navi Mumbai AreaS.M. (OP-NM)agmpgnm@mtnl.net.in
Mumbai West-I AreaS.M. (OP-W I)smopw1@gmail.com
Mumbai West II AreaS.M. (CC-W II)agmccw2@mtnl.net.in
Mumbai West III AreaS.M. (S & CC)West IIIagmccw3@mtnl.net.in
Leased Line
Services
Mumbai, Navi Mumbai,
Thane Dist.

SM(LCFC1)delcfc1@mtnl.net.in
Cellular
Mumbai, Navi Mumbai, Thane Dist.
( upto Dombilvali and 
S.M. (CC-1)
Mobile Services
tsccbkc@mtnl.net.in

Area-wise MTNL Customer Service centers in Delhi

Contact Number1504,22221504
E-mail IDfeedback.delhi@bol.net.in, 1504@bol.net.in

Area-wise MTNL Delhi Email-Id and Address

Area Namee-mailAddress
Bhikaji Cama Placeambcp@bol.net.inBhikajicama Place, New Delhi -110 066
Chanakyapuriamchy@bol.net.in Chankyapuri Telephone Exchange, New Delhi  110 021
Hauz Khasamhk@bol.net.inHauz Khas Telephone Exchange Building, NEAR IIT Flyover, New Delhi  110 016
Rajouri Gardenamhn@bol.net.in418, 4th Floor, R.G. Telephone Exchange Building, New Delhi – 110 027
Hari Nagaramhn@bol.net.inHari Nagar Telephone Exchange Building, 4th Floor, Hari Nagar, New Delhi  110 064
Janak Puriamjkp@bol.net.inRoom No.110, Janakpuri Telephone Exchange Building, New Delhi  110 058
Dwarka & Nazafgarhamdwk@bol.net.inDwarika Telephone Exchange Building, Sector-6, New Delhi  110 075
Nehru Place  amnp@bol.net.in  IInd Floor, Nehru Place Telephone Exchange Building, New Delhi  110 019
Okhlaamokh@bol.net.inOkhla Telephone Exchange, Building, Main Mathura Road  
Sarita Viharamsvr@bol.net.inOkhla Telephone Exchange, Building, Main Mathura Road, New Delhi  110 065
Shakti Nagaramsnn1@bol.net.in7th Floor, Shakti Nagar Telephone Exchange, New Delhi – 110 033
Rohiniamrhn@bol.net.inSh. Rattan Lal, Sanchar Parisar, Sector-3, Rohini, New Delhi – 110 085
Badliambadli@bol.net.inShri.Sanjay Singhal, Badli Telephone Exchange Building, Badli, Delhi-110042
Narela  amnarela@bol.net.in1st Floor, DSIDC Narela, Bhorgarh Tel. Exchange Narela
Janpathamkbn@bol.net.inRoom No.109, Ist Floor, Eastern Court, New Delhi  110 001
Rajpathamrp@bol.net.inF-114, Ist Floor, Shastri Bhawan, New Delhi  110 001  
Jorbaghamjb@bol.net.inJor Bagh Telephone Exchange Building, New Delhi  110 003
Laxmi Nagaramln@bol.net.inKarkardooma Telephone Exchange Building, IIIrd Flr, New Delhi  110 092
Mayur Vihardgmcaty@bol.net.inDDA Shopping Centre, Preet Vihar, Delhi  110 092
Shahdaraamshd@bol.net.inDDA Market, H PKT, Dilshad Garden, Delhi – 110 095 
Yamuna Viharamyvr@bol.net.inYamuna Vihar, C-10, Yamuna Vihar, Delhi  110 053
Tis Hazariamth@bol.net.inTis Hazari Telephone Exchange  Building, Delhi  110 054
Delhi Gateamdg@bol.net.inDelhi Gate Telephone Exchange Building,2nd  Floor, Delhi Gate, New Delhi  110 002
Idgahamid@bol.net.inIdgah Telephone Exchange Building, Room No.207, New Delhi  110 005
Karol Baghamkb@bol.net.inKarol Telephone Exchange Building, Pusa Road, New Delhi  110 005

Similar Blog: BSNL Customer Care Number

Area-wise MTNL Delhi Customer Care Number

Area Name

Contact number- Landline

Contact-Mobile

Bhikaji Cama Place

0124-2254470

26187575

9868131294

Chanakyapuri

25884800

26885500

9868130830

Hauz Khas

26879457

26517171

9868137111

Rajouri Garden

25437788

25454848    

9868133736

Hari Nagar

 25551116

25147172

 9868133330

Janak Puri

   28533808

25537272            

9868134182

Dwarka & Nazafgarh

25017678

25074040

9868137678

Nehru Place

 

26435363

 

26229966

9868133677

 

Okhla

22813900

 

9868134202

Sarita Vihar

129-2275032

26838080

9868133456 

Shakti Nagar

 28540224

26953839

9868130066

Rohini

25492030

27251295

9013134400 

Badli

25256500  

27922900

9868139292  

Narela  

25256500

27895200

9868139292  

Janpath

0129-2439493

27784745

9868131493

Rajpath

 22751466

23320166

9868133600

Jorbagh

29565454

23074451

9868131155

Laxmi Nagar

22238687

22433333

9868135268

Mayur Vihar

 

22378855

9013132299

Shahdara

22595073

22511411

9868135073

Yamuna Vihar

22595073

22572323

9868135073  

Tis Hazari

27214255

22922200

9013130330

Delhi Gate

28042442

23981355

9013132004

Idgah

 

23270101

 

Karol Bagh

 25277374

23628080

 9868137272

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