MTNL Customer Care Number: Complaint, Helpline and Toll-Free Number

Mahanagar Telephone Nigam Limited or MTNL is a subsidiary telecommunication service provider owned by BSNL. It is a state-owned company with headquarter in New Delhi.  It had a monopoly in these cities till 1992 until the telecom sector was open to the service provider. It functions in only the metro cities of Delhi and Mumbai. MTNL is striving to give its customers the best services. Here we have curated all the information you would need about MTNL Customer Care, area wise customer service center numbers, complaint, Helpline, and Toll-Free Numbers.

Toll-Free Numbers

MTNL Services	Numbers
IN Services	1800 22 1500 / 1800 220 2992
Unpaid Bill Enquiry	1660
Toll-free	1503
FTTH	1505
Broadband	1504

MTNL All India Numbers

MTNL Services	Numbers
All Operators	022-22192120
Landline	022-2222 1500
Broadband	022- 2222 1504
Mobile Services	98690 12345

MTNL Customer Care- E-mail Id

• selfcare@mtnl.net.in
• edonline@mtnl.net.in

MTNL Helpline Number

Public Grievance cell	Call 011-23356666 or Fax 011-23357777
MTNL Infoline	24076666, 24077777
MTNL Newsline	24078888, 24079999
Changed Number Enquiry Service	1951/1952(IVRS)
Fault Repair Service	2198 (IVRS)

All-India Customer Care

Services	General Query	General query Toll-free number	Complaints (toll-free)
Mobile Services	98690 12345		1503
Landline	022-2222 1500	1800 22 1500	1500
Broadband	022- 2222 1504	1800 22 1504	1504
FTTH	022-2222 1505	1800 22 1505	1505
Leased Line	022-2207 2690		12679

Area-wise MTNL Customer Service Centres in Mumbai

MTNL Mumbai Office

Contact Number	1600118844,24331408,24331409
E-mail ID	helpdesk.Mumbai@mtnl.net.in

MTNL South Mumbai Zone

Area Name	Contact	Address	Timings
Colaba	22047500, 22875733	Telephone Bhavan, Near Strand Cinema, Mumbai, 400 005	08:00 to 18:00
Cuffe Parade	22152829, 22166655	Near G.D. Somani School ,Grd flr. Cuffe Parade Tel. Exch.G D Somani Marg, Cuffe parade, Mumbai, 400 005	10:00 to 17:30
Cooperage	22841047	Cooperage Tele. Exch. Bldg., Grd. Flr., Mumbai, 400 021	08:00 to 18:00
Kalbadevi	22404600, 22434600	Kalbadevi Tele. Exch.Bldg., Gr. Flr., Shaikh Memon, Street, Mumbai , 400 002	10:00 to 19:00
Fountain	22630111	Ground Floor,Fountain I ,Tele Exchange Bldg,Mumbai- 400001	08:00 to 18:00
Mint Road	22695090, 22695089	OPP. Kabutar Khana, Fort, Mumbai, 400 001	08:00 to 18:00

MTNL Central Mumbai Zone

Area Name	Contact	Address	Timings
Gamdevi	23810111	Gamdevi Tel. Exch bldg. Nana Chowk , Mumbai, 400 007	09:00 to 18:00
Mandvi	23460111	Mandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai, 400 003	08:00 to 18:00
Mazgaon	23790111, 23740111	Mazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai, 400 010	08:00 to 19:00
Malbar Hill	23610111	Malabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai, 400 006	08:00 to 18:00
Cumballa Hill	23536300, 23522055	Cumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg, Mumbai, 400 026	08:00 to 19:00

MTNL North Mumbai Zone

Area Name	Contact	Address	Timings
Prabhadevi	24386145	Telephone House V.S.Marg, Dadar (W), Mumbai, 400 028	08:00 to 18:00
Shivaji Park	24442434	Shivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai, 400 028	08:00 to 18:00
Sion	24044499	Sion Tel Exch Bldg., Gr. flr, near Champaklal Indl. Estate , Sion Koliwada Rd, Mumbai, 400 022	08:00 to 18:00
Worli	24982900, 24902020	Worli Tel Exch Bldg, Pandurang Budhakar Marg, Worli, Mumbai, 400018	08:00 to 18:00
Byculla	23000111, 23054040	Byculla Telephone Exch Bldg, Agripada , Mumbai, 400 011	–
Currey Rd	24711514 24717898	Currey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai, 400 012	–
Wadala	24112800, 24126300	Wadala Telephone Exchange Building, Grd. floor, G.D.Ambekar Marg, Wadala, Mumbai, 400 014	08:00 to 18:00
Matunga Tele Galary	24046204 24046206	Matunga Telephone Exchange Building, Dr. B.R. Ambeddkar Marg, Matunga (East), Mumbai, 400 019	–
Adarsh Nagar	24305337, 24306243	Adarsh Nagar Tel Exch, Grd Fl Prabhadevi Mumbai 400 030	10:00 to 17:30

MTNL West-I Mumbai Zone

Area Name	Contact	Address	Timings
Andheri	26282112, 26232121	Andheri Tel Exch, Lallubhai Park, Andheri(W), Mumbai-400 058	09:00 to 18:00
Versova	26327575, 26350101	Versova Tele. Exch. S.V.P. Nagar, Mhada, Andheri (w)	9:00 to 16:30
Bandra Kurla Complex	26524904, 26503222	Bandra Kurla Complex (BKC) Telephone Exchange, CST Road, Kurla, Mummbai-400 098	09:00 to 18:00
Bandra	26406500	Bandra Tele. Exch. Bandra Recl. Bandra Mummbai-400050	09:00 to 18:00
Khar	26046696, 26499595	Khar Tele. Exch. Pali Rd., Khar (W), Mumbai-400 052	09:00 to 18:00
BKC	26524904, 26503222	Bandra Kurla Complex (BKC) Telephone Exchange, CST Road, Kurla, Mummbai-400 098	09:00 to 18:00

MTNL West-II Mumbai Zone

Area Name	Contact	Address	Timings
Marol Maroshi	29205328, 29204477	Marol Maroshi Tele. Exch. Marol Naka Mumbai, 400059	–
Marol (Andheri-East)	28211221	Marol Tele. Exch. MIDC Andheri (E), Mumbai, 400093	10:00 to 20:00
Darpan	26849010, 26831200	Darpan Tele. Exch. Off Ahdheri Kurla Road, Andheri (E), Mumbai, 400 093	–
Saki-Vihar	28472121, 28572245	Saki vihar Tele. Exch. Tunga Village, Saki Vihar Road, Mumbai, 400 072	08:00 to 18:00
Seepz	28291000, 28292215	Seepz SDF-5 Unit 132 Andheri (E), Mumbai, 400 096	–
Goregaon	28758000, 28758999	Goregaon Tele. Exch. S.V.Rd., Goregaon-(W) Mumbai	08:00 to 18:00
Pahadi	28403000, 28421111	Pahadi Tel Exch Pahadi School Rd No.2 Goregaon (E) Mumbai 63	–
Pinky	28346767, 28246667, 28340000	Pinky Cinema, Near station Andheri(E)	–
Laxminagar	28780101, 28769736	Laxmi Nagar Gala No.16 Arihant Industrial Estate, opp Link Rd. Goregaon (W), Mumbai, 400 090	–

MTNL West-III Mumbai Zone

Area Name	Contact	Address	Timings
Borivali	28911781 , 28931133	Borivali Tele. Exch. S. V Rd, Borivili (W), Mumbai-400 092	08:00 to 17:30
Bhayandar	9869248285, 28180111 , 28146633	Bhayandar Tele. Exch. Railway Phatak Road Bhayander (E) 401 101	–
Mira Road	9869012627, 28116000 ,28125200	Mira Rd. Tele. Exch. Sheetal Nagar, Mira Rd. (E), Mumbai, 401 107	–
Dahisar	9869277453, 28971700 , 28963380	Dahisar Tele. Exch. Dahisar Check Naka, Dahisar(E), Mumbai,400 068	–
Borivali	9869421490, 28911781 , 28931133	Borivali Tele. Exch. S. V Rd, Mumbai, Borivili (W), 400 092	–
Kandivali	9869255500, 28650802 , 28613310	Kandivali Tele.Exch. S.V. Road, Kandivili(W), Mumbai, 400 067	08:00 to 17:30
Charkop	9869438669, 28692122 , 28680029	Charkop Tele.Exch. Road No-5,Charkop Bus Depot Charkop (W) Mumbai, 400 067	–
Malad	28819011 , 28442022	Malad Tele. Exch. S.V. Rd. Malad(W), Mumbai, 400 064	08:00 to 17:30
Shimpoli	9869036116, 28339988 , 28333833	Shimpoli Tele.Exch. Kastur Park, Shimpoli Rd. Borivili(W), Mumbai, 400 092	–
Samata Nagar	9869279730, 28872300 , 28460008	Samata Ngr. TeleExch. W.E. Highway, Kandivili(E), Mumbai, 400 101	–
Magathane	28703388 , 28701311	Magathane Tele.Exch, Near Cable Corp, Off WEH, Borivali(E) Mumbai 400 066	08:00 to 17:30
Akurli	29652300, 29665500,20642777	Shiv Shakti Bldg MHADA Lokhandwala Rd No.2 Akurli Rd Kandivali(E) Mumbai	–

MTNL East-I Mumbai Zone

Area Name	Contact	Address	Timings
Sheetal Plaza	25031900, 25032111	Sheetal Apts.LBS Marg, Kurla(W), Mumbai, 400 070	08:00 to 18:00
Maneklal	25140111, 25002200	New maneklal estate,LBSMarg,Ghatkopar	08:00 to 20:00
Nityanand Nagar	25002240, 25002200	Tel.Exch.bldg,Andheri Link road,Nr Noori Mazjid Ghatkopar	09:00 to 18:00
Powai	25783362, 25782581	Powai Tele Exch. Gandhi Nagar, Powai, Mumbai 400 083	08:00 to 18:00
Hiranandani	25700101	Tel.Exch,CETTM complex, Hiranandani, Powai	10:00 to 17:30
Chembur	25220111, 25287900	Chembur Tele Exch, Chembur Naka, Mumbai, 400 071	08:00 to 20:00
Ashish Chamber	25540111, 25540070	Ashish Chamber,1st flr,R.C.Marg,Chembur, Mumbai, 400 074	10:00 to 17:15
Mankhurd	25560111	Mankhurd Tel Exch Behind Datta Guru Nagar Deonar Mumbai 88	08:30 to 17:30
Hingwala	25012700	Hingwala Exch Bldg Ghatkopar Mumbai 77	10:00 to 20:00
Tagore Nagar (only Bill Collection Counter)	25741343	Tagore Nagar Tel Exch, Vikroli East	10:000 to 17:00
CHARAI (CSC-I & II)	25349790, 25330111, 2534 9712	Charai Exch.,Mauli Mandal Road, Thane(W), 400 061	08:00 to 18:00

MTNL East-II Mumbai Zone

Area Name	Contact	Address	Timings
Naupada	25411356 25391421	Old Tel. Exch. Building, Gokhale Rd Naupada,Thane(W), 400 602	09:00 to 19:00
Panchpakhadi	25471500, 25471064	Panchpakhadi Tel.Exch.,Uthalsar Naka,Panchpakhadi,Thane(W), 400 601	10:00 to 17:30
Mumbra	25466969, 25466565	Mumbra Tel. Exch.,MEK Comp.Opp. Fire Brigade,Mumbra, 400 0612	08:00 to 17:30
Wagle	25811200, 25802841	Wagle Estate Tel. Exch., Rd.16, Nr.Fire Brigade, Thane(W), 400 604	08:00 to 18:00
Mulund	25600000, 25910404	Mulund Tel. Exch.,P&T Colony,Malaviya Rd., Mulund(W). Mumbai, 400 080	08:00 to 18:00
Charnamrut	25972300, 25971100	Charnamrut Tel. Exch.,Ghodbunder Rd.,Cavesar,Thane(W), 400 601	08:00 to 19:30
Sahayog	25891100, 25892249	Sahyog Tel. Exch.,Tikunjini Wadi Rd.,Manpada Rd.,Thane(W), 400 607	09:00 to 17:30
Manisha Tower	25631100, 25633500	Manisha Tower,Tata Colony, Mulund(E), Mumbai, 400 081	08:00 to 17:30
Kopri	25322200, 25323221	Sharda Chamber, S.W.Waswani Shiv Mandir Rd.,Kopri,Thane(E), 400 603	10:00 to 17:30
Lokmanya	25886422, 25881702	Tamanna Bldg., Lokmanya Ngr.Tel.Exch.,Yashodhan Ngr.,Thane(W), 400 064	10:00 to 17:30
Bhandup Btm	25951200, 25951458	BTM Compound, LBS Rd.,Bhandup(W), Mumbai, 400 078	08:00 to 17:30
Nahur	25660111	RDLU Exch.,15 village Rd.,Opp. Goldseal Co.,Nahur(West),Mumbai-400078	08:00 to 17:30
Vasant Vihar	21730111	Ashar Shopping ComplexVasant Vihar Thane (W), 400 610	10:00 to 16:00
Kalwa	25434100, 25432200	Kalwa RSU, Dattawadi, Kharegaon,Kalwa,Thane-400605	–
Balkum	25332300,25362300	Balkum Tel Exchange,Opp Colour Chem.,Bhiwandi Road,Thane West-400608	09:30 to 18:00

MTNL Navi Mumbai Zone

Area Name	Contact	Address	Timings
Panvel	27862020, 27480111	Panvel Tel. Exch.,Panvel, Navi Mumbai, 410 026	10:00 to 17:30
Rabale	27642121	Rabale Tel. Exch.,Thane Belapur Rd.,Rabale, Navi Mumbai, 400 071	08:00 to 17:30
Nerul	27714787	Nerul Tel. Exch., Opp. Nerul Railway Station, Nerul, Navi Mumbai, 400 076	08:00 to 18:00
Vashi Csc	27806070	Vashi Tel. Exch.,Opp Vashi Bus Depot, Vashi, Navi Mumbai 400 073	08:00 to 18:00
Vashi-Sector 7	27821100	Vashi RSU, Sector-7, Vashi, Navi Mumbai, 400 073	–
Cbd Belapur	27564949	New Belapur Tele.Exch.Bldg., Sec.11, Opp.Rly.Stn. Navi Mumbai, 400 614	10:00 to 17:30
Uran	27222500, 27222000	Uran Tel. Exch.,Nr. MIDC office,ONGC Rd.,Uran,Navi Mumbai, 400 702	10:00 to 17:30
Kalamboli	27420111	Kalamboli Tel. Exch.,Nr.Steel market,Kalamboli, Navi Mumbai, 410 218	10:00 to 17:30
Koper Khairane	27540111	Opp.bus depot, Sector 6, Abhyuday Bank, Navi Mumbai, 400 709	10:00 to 17:30
Kharghar	27745050, 27748080, 27740111	Sector -21, Khargar, 410 210	10:00 to 17:00
New Panvel	27490111	Sector 5/A New Panvel Tel Exch Bldg 400 614	10:00 to 17:30
Sanpada	27752300	Sanpada Tel Exch Bldg Sector-10 Jui Nagar, Navi Mumbai	08:00 to 17:30
JNPT	27471300 , 27470000	JNPT Tel Exchange Township,Sector-3, Uran-400707	10:00 to 17:30
Taloja	27410111	Taloja Tel Exchange, MIDC, Taloja-410208	10:00 to 18:00

Mumbai MTNL Appellate Authority E-mail Address and Address

Service Area	Designation of Appellate Authority	E-mail Id
Mumbai South Area	S.M. (O.P.)South	agmopsouth@gmail.com
Mumbai Central Area	S.M. (O.P.)Central	agmopcentral@gmail.com
Mumbai North Area	S.M. (CC)N	agmccn@mtnl.net.in
Mumbai East-I Area	S.M. (OP-E I)	agmopel@mtnl.net.in
Mumbai East II Area	S.M. (OP-E II)	agmopeast2@gmail.com
Mumbai Navi Mumbai Area	S.M. (OP-NM)	agmpgnm@mtnl.net.in
Mumbai West-I Area	S.M. (OP-W I)	smopw1@gmail.com
Mumbai West II Area	S.M. (CC-W II)	agmccw2@mtnl.net.in
Mumbai West III Area	S.M. (S & CC)West III	agmccw3@mtnl.net.in
Leased Line Services
Mumbai, Navi Mumbai, Thane Dist.	SM(LCFC1)	delcfc1@mtnl.net.in
Cellular
Mumbai, Navi Mumbai, Thane Dist. ( upto Dombilvali and	S.M. (CC-1) Mobile Services	tsccbkc@mtnl.net.in

Area-wise MTNL Customer Service centers in Delhi

Contact Number	1504,22221504
E-mail ID	feedback.delhi@bol.net.in, 1504@bol.net.in

Area-wise MTNL Delhi Email-Id and Address

Area Name	e-mail	Address
Bhikaji Cama Place	ambcp@bol.net.in	Bhikajicama Place, New Delhi -110 066
Chanakyapuri	amchy@bol.net.in	Chankyapuri Telephone Exchange, New Delhi  110 021
Hauz Khas	amhk@bol.net.in	Hauz Khas Telephone Exchange Building, NEAR IIT Flyover, New Delhi  110 016
Rajouri Garden	amhn@bol.net.in	418, 4th Floor, R.G. Telephone Exchange Building, New Delhi – 110 027
Hari Nagar	amhn@bol.net.in	Hari Nagar Telephone Exchange Building, 4th Floor, Hari Nagar, New Delhi  110 064
Janak Puri	amjkp@bol.net.in	Room No.110, Janakpuri Telephone Exchange Building, New Delhi  110 058
Dwarka & Nazafgarh	amdwk@bol.net.in	Dwarika Telephone Exchange Building, Sector-6, New Delhi  110 075
Nehru Place	amnp@bol.net.in	IInd Floor, Nehru Place Telephone Exchange Building, New Delhi  110 019
Okhla	amokh@bol.net.in	Okhla Telephone Exchange, Building, Main Mathura Road
Sarita Vihar	amsvr@bol.net.in	Okhla Telephone Exchange, Building, Main Mathura Road, New Delhi  110 065
Shakti Nagar	amsnn1@bol.net.in	7th Floor, Shakti Nagar Telephone Exchange, New Delhi – 110 033
Rohini	amrhn@bol.net.in	Sh. Rattan Lal, Sanchar Parisar, Sector-3, Rohini, New Delhi – 110 085
Badli	ambadli@bol.net.in	Shri.Sanjay Singhal, Badli Telephone Exchange Building, Badli, Delhi-110042
Narela	amnarela@bol.net.in	1st Floor, DSIDC Narela, Bhorgarh Tel. Exchange Narela
Janpath	amkbn@bol.net.in	Room No.109, Ist Floor, Eastern Court, New Delhi  110 001
Rajpath	amrp@bol.net.in	F-114, Ist Floor, Shastri Bhawan, New Delhi  110 001
Jorbagh	amjb@bol.net.in	Jor Bagh Telephone Exchange Building, New Delhi  110 003
Laxmi Nagar	amln@bol.net.in	Karkardooma Telephone Exchange Building, IIIrd Flr, New Delhi  110 092
Mayur Vihar	dgmcaty@bol.net.in	DDA Shopping Centre, Preet Vihar, Delhi  110 092
Shahdara	amshd@bol.net.in	DDA Market, H PKT, Dilshad Garden, Delhi – 110 095
Yamuna Vihar	amyvr@bol.net.in	Yamuna Vihar, C-10, Yamuna Vihar, Delhi  110 053
Tis Hazari	amth@bol.net.in	Tis Hazari Telephone Exchange  Building, Delhi  110 054
Delhi Gate	amdg@bol.net.in	Delhi Gate Telephone Exchange Building,2nd  Floor, Delhi Gate, New Delhi  110 002
Idgah	amid@bol.net.in	Idgah Telephone Exchange Building, Room No.207, New Delhi  110 005
Karol Bagh	amkb@bol.net.in	Karol Telephone Exchange Building, Pusa Road, New Delhi  110 005

Similar Blog: BSNL Customer Care Number

Area-wise MTNL Delhi Customer Care Number

Area Name	Contact number- Landline		Contact-Mobile
Bhikaji Cama Place	0124-2254470	26187575	9868131294
Chanakyapuri	25884800	26885500	9868130830
Hauz Khas	26879457	26517171	9868137111
Rajouri Garden	25437788	25454848	9868133736
Hari Nagar	25551116	25147172	9868133330
Janak Puri	28533808	25537272	9868134182
Dwarka & Nazafgarh	25017678	25074040	9868137678
Nehru Place	26435363	26229966	9868133677
Okhla	22813900		9868134202
Sarita Vihar	129-2275032	26838080	9868133456
Shakti Nagar	28540224	26953839	9868130066
Rohini	25492030	27251295	9013134400
Badli	25256500	27922900	9868139292
Narela	25256500	27895200	9868139292
Janpath	0129-2439493	27784745	9868131493
Rajpath	22751466	23320166	9868133600
Jorbagh	29565454	23074451	9868131155
Laxmi Nagar	22238687	22433333	9868135268
Mayur Vihar		22378855	9013132299
Shahdara	22595073	22511411	9868135073
Yamuna Vihar	22595073	22572323	9868135073
Tis Hazari	27214255	22922200	9013130330
Delhi Gate	28042442	23981355	9013132004
Idgah		23270101
Karol Bagh	25277374	23628080	9868137272