Hathway or Hathway Cable & Datacom Ltd. is Mumbai based DTH and broadband service provider. It is an Indian company, acquired by Hathway in 1999. The company has a vast area of service in India. Presently, there are more than 15 cities where it is providing its services. It is known for its high bandwidth broadband internet experience. Since the advent of high-speed internet via telephone cable, Hathway has always been the customer’s first choice. The company has been able to provide excellent services, even amid growing competitors. Presently it is working in the sphere of Broadband and Digital Cable TV.
Though Hathway is a trusted and reliable service provider, if you face any difficulty or need some help, you can reach the Hathway customer care number. Here we have listed all Hathway contact details in one place. If you are looking for toll-free customer care numbers or city-wise customer care numbers, you will find it. You can also go through the list of Nodal officers operating in Broadband or Digital cable TV. In the list, we have also included the contact details of the Appellate authority if you are looking for a dispute settlement.
Table of Contents
Hathway All-India Customer Care Details
Hathway Customer services | Contact Details |
General Toll-free number | 1800221119 |
Email Address | info@hathway.net investorgrievance@hathway.net |
Broadband | 1800 419 3114 |
Digital Cable TV | 1800-4197900 |
City-wise Hathway Customer Care Number
Hathway provides services in major cities in India. The customers enjoy the internet speed depending on their location and package. Without the hassle to go through the channel of customer care and redirect your local customer care number, you can directly dial the specific customer care number of your city for a quicker response. There are 14 cities on the list below, and a few more cities added to the list like Chennai and Bangalore.
City Location | Hathway Customer Care Number | Hathway Customer Carre EMAIL id |
Mumbai | 18004193114 022-68768200 | helpdesk@ hathway.net |
Baroda | 18004193114 022-68760050 | vadhelpdesk@ hathway.net |
Pune | 18004193114 020-49117700 | helpdeskpune@hathw ay.net |
Vapi | 18004193114 022-68768050 | vapihelpdesk@ hathway.net |
Surat | 18004193114 022-68768100 | surathelpdesk@ hathway.net |
Aurangabad | 18004193114 022-68768005 | helpdeskaur@ hathway.net |
Karnataka | 18004193114 080-40161616 | bangalorehelpdesk@h athway.net |
Delhi | 18004193114 9167114444 022-43764600 | delhihelpdesk@hathw ay.net |
Kolkata | 18004193114 033 – 40302444 | kolkatahelpdesk@hat hway.net |
Goa | 18004193114 0832-6713000 | goahelpdesk@ hathway.net |
Chandigarh | 18004193114 9167114444 022-43764600 0172-4643506 / 07 | ccare@hathway.net |
Noida | 18004193114 9167114444 022-43764600 | delhihelpdesk@hathw ay.net |
Indore | 18004193114 0731-4778888 | csindore@hathway.net |
Hyderabad | 18004193114 040-66989898 | hydhelpdesk@ hathway.net |
Hathway Broadband Customer Care
Hathway Broadband users can use this Hathway customer care number 1800 419 3114 for any type of queries and complaints. You can also reach nodal officers. The list of cities and nodal officer’s details are given below.
Nodal Officer’s contact number and Email ID
City | Nodal Officer | Telephone no. | Hathway Customer Care Email ID |
Aurangabad | Mr.Tushar Patil | 0240-6646029 | Aurnodal@hathway.net |
Bangalore | Mr. Mohan Kumar | 9606483670 | kar.appellate@hathway.net |
Delhi | Mr. Praveen Kumar | 9582893514 | ncr.nodal@hathway.net |
Goa | Mr. Donald Noronha | 9545551168 | goa.nodal@hathway.net |
Hyderabad | Ms.Deepa N | – | hyd.nodal@hathway.net |
Indore | Mrs.Tripti Gurung | 8435001437 | idr.nodal@hathway.net |
Kolkata | Mr. Shantanu Chakraborty | 033-40302350 | kolkatahelpdesk@hathway.net kol.appellate@hathway.net |
Mumbai | Mr. Vishal Rajpure | 7400323134 | mumnodal@hathway.net |
Nashik | Mr. Yogesh Uphade | 7798382222 | Nsknodal@hathway.net |
Noida | Mr.Praveen Kumar | 9582893514 | ncr.nodal@hathway.net |
Pune | Mr. Sameer Haldikar | 9765090789 | Punenodal@hathway.net |
Surat | Mr. Jigar Prajapati | 9099977791 | nodal.surat@hathway.net |
Vadodara | Mr.Hiral Patil | 9099977802 | nodal.vadodara@hathway.net |
Vapi | Mr.Jignesh Patel | 9099977702 | nodal.vapi@hathway.net |
Visakhapatnam | Mr. Gajapathi Rao | 9948393013 | vizag.nodal@hathway.net |
Hathway Digital Cable TV Customer Care
Hathway Digital Cable TV users can use this Hathway customer care number 1800-4197900 for any queries and complaints. You can also go through the Hathway Channel List to see the timings for your favorite shows. Regarding any questions or complaints of help, you can reach nodal officers as well. The list of cities and nodal officer’s details are given below.
Nodal Officer’s contact number and Email ID
City | Nodal Officer | Telephone no. | Email ID |
Haryana | Ms. Roopali Mathur | 09582455648 | digital.delnodal@hathway.net |
Karnataka | Mr.Selvin Kumar | 9133537375 | digital.blrnodal@hathway.net |
Bhopal | Mr.Aditya Dixit | 09893309818 | digital.bhopalnodal@hathway.net |
Indore | Mr. Jayant Agarwal | 9826050366 | digital.indorenodal@hathway.net |
Jabalpur | Ms. Jyoti Tiwari | 8889747788 | jyoti.tiwari@hathway.net |
Maharashtra | Mr. Tushar Thange | 9833717729 | digital.mumnodal@hathway.net |
New Delhi | Ms. Roopali Mathur | 09582455648 | digital.delnodal@hathway.net |
Odisha | Mr. Shantanu Chakraborty | 9073352880 | eastnodal@hathway.net |
Rajasthan | Mr. Kuldeep Singh | 9829050990 | k.rathore@hathway.net |
Sikkim | Mr.Shantanu Chakraborty | 9073352880 | eastnodal@hathway.net |
Telangana | Mr.Leslie Pereira | 9346996818 | nodalhydcatv@hathway.net |
Uttar Pradesh | Ms. Roopali Mathur | 09582455648 | digital.delnodal@hathway.net |
West Bengal | Mr. Shantanu Chakraborty | 9073352880 | eastnodal@hathway.net |
Hathway Appellate Authority Contact Number, Email ID, and Address
If necessary, you can reach to appellate authority for settling the disputed matters. The list of city, contact number, email ID, Officer’s name, and address is given below.
City | Contact No. | Email Address | Address of Appellate Authority |
Mumbai | 8879798969 | mumappellate@hathway.net | Mr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013 |
Delhi & NCR | 9582024939 | north.appellate@hathway.net | Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016 |
UP West | 9582024939 | north.appellate@hathway.net | Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016 |
Karnataka | 9606483670 | kar.appellate@hathway.net | Mr. Kiran Kumar Address: Hathway House, 137,138, Infantry Road. Corporation Division No 59.Civil Station, Bangalore – 560001 |
Madhya Pradesh | 9993309651 | jalaluddin.mohammad@hcspl.net | Mr. Mohammad Jalaluddin Address – 12th Press Complex, AB Road Indore 452001 |
Punjab | 9582024939 | north.appellate@hathway.net | Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016 |
Gujarat | 9099977757 | appellate.surat@hathway.net | Ms. Vimal Mistry, Address: 9003,9004, World Trade Centre, Udhna Darwaja, Ring Road, Surat, 395002 |
Tamil Nadu | 7338830303 | tn.appellate@hathway.net | Mr. Balaji P. Address – Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai 34 |
Telangana | 040-66989859 | ap.appellate@hathway.net | Ms. Deepa Nelapati, Address: 303/ 304, 3rd floor, Mahaveer Chamber, Liberty Circle, Himayath Nagar, Hyderabad – 500029 |
Pune, Aurangabad, Goa | 8879798969 | mumappellate@hathway.net | Mr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013 |
Conclusion
Hathway is one of the trusted internet service providers and DTH operators. It functions in major cities of the country. Here we have listed all the essential customer care numbers you would need to face any problem using its services. Also, there is a city-wise list to keep you updated with the working customer care numbers, nodal officers, and appellate authority. We hope you get all the necessary information on the topic. You can post more questions for us. We are happy to help.
Frequently Asked Questions
Hathway’s Toll-free Customer Care Number is 1800-221119. You can call this number 24×7 to get the AI bot’s help. However, to speak to a customer care executive, you should call in working hours.
The broadband customer care number is 1800 419 3114. You can call this number for your broadband complaint or new connection application.
You can visit selfcare.hathway.com to log in to your account via registered mobile number or account number to get your Hathway customer ID.
Call 044 40284028 if you need to reach Hathway customer care Chennai.
Call 080 40161616 to reach Hathway customer care Bangalore.
After you make a payment, log in to the Self Care portal and check if the payment is successful. Generally, it takes half an hour to 4 hours to activate your account.
You can call this number for Delhi customer care 1800 4197 900. In the above lists, you can see the list of customer care numbers for various cities.
Call 18004193114 or 040-66989898 to reach Hyderabad customer care. You can also write your complaint or query at this email ID hydhelpdesk@ hathway.net.
Hathway provides reliable broadband services to the major cities of the country.
For all the queries related to your Digital Cable TV, you can call this number 1800-4197-900.
If you have any problem with your broadband, you can reach customer care. Go through the list above to check for the customer care number of your city.
if your broadband is not working. Above we have listed customer care details for different cities where you can register your complaint. You can also call at 91-22-26001306 or share your queries at info@hathway.net.