Hathway Customer Care Number

Hathway or Hathway Cable & Datacom Ltd. is Mumbai based DTH and broadband service provider. It is an Indian company, acquired by Hathway in 1999. The company has a vast area of service in India. Presently, there are more than 15 cities where it is providing its services. It is known for its high bandwidth broadband internet experience. Since the advent of high-speed internet via telephone cable, Hathway has always been the customer’s first choice. The company has been able to provide excellent services, even amid growing competitors. Presently it is working in the sphere of Broadband and Digital Cable TV.

Though Hathway is a trusted and reliable service provider, if you face any difficulty or need some help, you can reach the Hathway customer care number. Here we have listed all Hathway contact details in one place. If you are looking for toll-free customer care numbers or city-wise customer care numbers, you will find it. You can also go through the list of Nodal officers operating in Broadband or Digital cable TV. In the list, we have also included the contact details of the Appellate authority if you are looking for a dispute settlement.

Hathway All-India Customer Care Details

Hathway Customer servicesContact Details
General Toll-free number18004193114
Email Addressinfo@hathway.net investorgrievance@hathway.net
Broadband1800 419 3114
Digital Cable TV1800-4197900

City-wise Hathway Customer Care Number

Hathway provides services in major cities in India. The customers enjoy the internet speed depending on their location and package. Without the hassle to go through the channel of customer care and redirect your local customer care number, you can directly dial the specific customer care number of your city for a quicker response.

The addresses of all service areas are categorized into 4 zones as given below:

North and Central Zone: Delhi, Noida, Chandigarh and Indore

West Zone: Mumbai, Pune, Aurangabad, Goa, Khed, Vadodara, Surat and Vapi

South Zone: Bangalore, Hyderabad, Chennai and Vellore

East Zone: Kolkata, Siliguri, Malda, Asansol and Sikkim

There are currently 15 cities on the list below of Hathway which is offering Broadband internet services.

LocationHathway Customer Care NumberHathway Customer Care Email IDPostal AddressFax Number
Hyderabad040-66989898hydhelpdesk@hathway.net303/304,Mahaveer Chambers, Liberty X
Road, Himayath Nagar Hyderabad -500029
Baroda022-68760050vadhelpdesk@hathway.net101-102, Siddharth Complex, R.C. Dutt Road,
Alkapuri, Vadodara 390007
Surat022-68768100surathelpdesk@hathway.net6-10, UG floor, rekha park complex, opp
surat aquarium, adajan hazira road, SURAT,
GUJARAT 395009
Vapi022-68768050vapihelpdesk@hathway.net17,Jay Tower-1, Silvassa Road, Imran Nagar,
Vapi, 396191
Karnataka080-40161616bangalorehelpdesk@hathway.netHathway House, 137/138, Infantry Road,
Bangalore – 560001
Auranagabad022-68768005helpdeskaur@hathway.netA4, Vitthalachi Daya, Cannought Place, Town
Centre, Aurangabad 431003
Pune020-49117700helpdeskpune@hathway.net2rd Floor, Sterling Plaza , Deccan Gymkhana,
Junglee Maharaj Road, Pune – 411 004
020 –
Mumbai022-68768200helpdesk@hathway.netTrade World, “B” Wing, 10th Floor, Kamala
Mills Comp, Senapati Bapat Marg, Lower
Parel (W). Mumbai 400013
Goa0832-6713000goahelpdesk@hathway.net703, Geras Imperium, Patto, Panjim, Goa –
delhihelpdesk@hathway.netL-10, Green Park Extension, New Delhi,
delhihelpdesk@hathway.netL-10, Green Park Extension, New Delhi,
Indore0731-4778888csindore@hathway.net12th Press Complex, AB Road Indore 4520010731-
0172-4643506 / 07
ccare@hathway.netSCO 16-17, Top Floor, Sector – 34 A,
Kolkata033 – 40302444kolkatahelpdesk@hathway.netEcostation, 2nd Floor Plot No. 7, Block- BP,
Sector -V, Salt Lake,Kolkata – 700091
033 –
Sikkim033 – 40302444helpdeskSsikkim.isp@hathway.netSonam Palden Building, Tibet Road,Gangtok737 101033 –
Asansol033 40423666 hfibersupport@hathway.netAnnapurna Building, 1st floor, BNR More,
Asansol – 713304
Malda033 40423666 hfibersupport@hathway.netNetaji Commercial Market, 2nd floor, Rath
Bari, Malda – 732 101
Siliguri033 40423666 hfibersupport@hathway.netRoom no- 1 & 2, (3rd Floor), Metro Plaza, SF
Road, Siliguri, Dist Darjeeling- 734 001
Chennai & RO TN044-40284028chennaihelpdesk@hathway.netGood Shepherd Square, 5th Floor, No-82,
Kodambakkam High Road, Nungambakkam,
Chennai- 600 034

Hathway Broadband Customer Care

Hathway Broadband users can use this Hathway customer care number 1800 419 3114 for any type of queries and complaints. You can also reach nodal officers. The list of cities and nodal officer’s details are given below.

City LocationHathway Customer Care NumberHathway Customer Care Email ID
Mumbai022- 68768200helpdesk@hathway.net
Surat022- 68768100subscribesurat@hathway.net
Aurangabad022 -68768005helpdesk@hathway.net
Bangalore+91 80401 61616 & +91 80697 01616bangalorehelpdesk@hathway.net
Chandigarh0172-4643506 / 4643507hathchandigarh@hathway.com
Hyderabad+91 80401 51616,+91 80697 01717hydhelpdesk@hathway.net
Vadodara022- 68768050subscribebaroda@hathway.net
Chennai+91 80400 45999,+91 80697 01818chennaihelpdesk@hathway.net

Nodal Officer’s contact number and Email ID

CityNodal OfficerTelephone no.Hathway Customer Care Email ID
AurangabadMr.Tushar Patil0240-6646029Aurnodal@hathway.net               
BangaloreMr. Mohan Kumar9606483670kar.appellate@hathway.net
DelhiMr. Praveen Kumar9582893514ncr.nodal@hathway.net
GoaMr. Donald Noronha9545551168goa.nodal@hathway.net
HyderabadMs.Deepa Nhyd.nodal@hathway.net
IndoreMrs.Tripti Gurung8435001437idr.nodal@hathway.net
KolkataMr. Shantanu Chakraborty033-40302350kolkatahelpdesk@hathway.net kol.appellate@hathway.net
MumbaiMr. Vishal Rajpure7400323134mumnodal@hathway.net
NashikMr. Yogesh Uphade7798382222Nsknodal@hathway.net
NoidaMr.Praveen Kumar9582893514ncr.nodal@hathway.net
PuneMr. Sameer Haldikar9765090789Punenodal@hathway.net               
SuratMr. Jigar Prajapati9099977791nodal.surat@hathway.net
VadodaraMr.Hiral Patil9099977802nodal.vadodara@hathway.net
VapiMr.Jignesh Patel9099977702nodal.vapi@hathway.net
VisakhapatnamMr. Gajapathi Rao9948393013vizag.nodal@hathway.net

Hathway Digital Cable TV Customer Care

Hathway Digital Cable TV users can use this Hathway customer care number 1800-4197900 for any queries and complaints. You can also go through the Hathway Channel List to see the timings for your favorite shows. Regarding any questions or complaints of help, you can reach nodal officers as well. The list of cities and nodal officer’s details are given below.

Hathway Customer Care Toll Free Number- 1800 4197 900
Hathway Additional Contact Number- 0120-6836404

Aurangabada) 301-304 & 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad – 431003
b) Aurangabad – PP – Office , A4, Vitthalachi Daya Building, Above Hotel Rana, Connaught Place, CIDCO, Aurangabad – 431 001
BhilaiPlot No – 5, Akash Ganga, Near Railway Line, Supela, Bhilai – 490023
AllahabadOm Tower 3rd Floor 31 MG Marg, Civil Lines Allahabad – 211001
BangaloreHathway House, 137/138, Infantry Road, Bengaluru – 560001
Bhopal2nd Floor, Jyoti Cineplex, Zone II, M.P.Nagar, Bhopal -462011
BilaspurWare house Road, Bilaspur (C.g.) 495001
Delhia) Plot No. B-1 / G-3, Mohan Co-operative Industrial Estate, Main Mathura Road, New Delhi
b) 3, Dayanand Vihar, IIIrd Floor (back side) Delhi- 110092
c) 1449/31, Gali No 2 Durga Puri, Shahdra, Delhi 110093
Faridabad5M/113,top floor, Patanjali Mega Store Building, Opp KL Mehta Girls Collage NIT 5, Faridabad, Haryana 121001
GwaliorOpp Hotel Man Mandir, 2nd Floor Behind Old High Court Lashkar Gwalior – 474001
GurgaonSec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001
Ghaziabada) 559-C,Nyay Khand-1,Inderapuram, Ghaziabad-201014
b) C-8,IIIrd Floor Ocean Plaza, Shalimar Garden Extension 2, Sahibabad, Ghaziabad 201005
HyderabadNo. 603, 604, 6th Floor, Mahaveer Chambers, Liberty X Road, Himayath Nagar, Hyderabad – 500029
Indore12, Press Complex, Behind Bhaskar Building, A B Road, Indore – 452008
Jaipur20 -28 Fifth Floor , Manglam Electronics Market, Mansarowar Link Road, Riddhi Siddhi Crossing, Jaipur 302018
KolkataEcostation, Block-BP, Plot-7, 2nd Floor. Salt Lake Sector-V, Kolkata-700 091, West Bengal.
KorbaPlot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan,
T.P. Nagar, Korba (C.G.) 495 677
MumbaiB Wing, 10th Floor, Trade World, Kamala Mill Compound, Lower Parel West, Mumbai – 400013
Mysore372, 1st Floor, 1st cross, Subbaiah Road, Ramaswamy Circle, Ramaraja Mohalla, Mysore – 570020
Nashik2 nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik- 422 002,
Noidaa) B-31 A, SEC-10, Noida U.P- 201301
b) House no 7, Anil Vihar , Khoda Colony , Near Sahil Public School-201002
OdishaAshrya , Plot No-72, Near Hotel SISMO, Gautam Nagar, Kalpana Square, Bhubaneshwar – 751014
Panipat/GohanaC-3 Hotel West Press Colony, Panipat, Haryana-132103/Bhisham Swaroop Colony Near Deep Hotel, Panipat, Haryana
Pune3rd Floor, Sterling Plaza , Deccan Gymkhana, Above Axis Bank, Jnuglee Maharaj Road, Pune – 411004 
RaipurPagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri, Raipur (C.G.) 492001
SaharanpurOpposite Motal quality, Railway Road,Saharanpur -247001
SikkimSonam Palden Building, Tebet Road, Gangtok, Pin – 737101

Nodal Officer’s contact number and Email ID

CityNodal OfficerTelephone no.Email ID
HaryanaMs. Roopali Mathur09582455648     digital.delnodal@hathway.net
KarnatakaMr. SiddeGowda SN9133537375digital.blrnodal@hathway.net
BhopalMr.Aditya Dixit09893309818digital.bhopalnodal@hathway.net
IndoreMr. Jayant Agarwal9826050366digital.indorenodal@hathway.net
JabalpurMs. Jyoti Tiwari8889747788jyoti.tiwari@hathway.net
MaharashtraMs. Roopali Mathur09582455648digital.mumnodal@hathway.net
New DelhiMs. Roopali Mathur09582455648digital.delnodal@hathway.net  
OdishaMr. Shantanu Chakraborty9073352880eastnodal@hathway.net
RajasthanMr. Kuldeep Singh9829050990k.rathore@hathway.net
SikkimMr.Shantanu Chakraborty      9073352880eastnodal@hathway.net
TelanganaMr.Leslie Pereira9346996818nodalhydcatv@hathway.net
Uttar PradeshMs. Roopali Mathur09582455648digital.delnodal@hathway.net
West BengalMr. Shantanu Chakraborty9073352880eastnodal@hathway.net

Hathway Appellate Authority Contact Number, Email ID, and Address

If necessary, you can reach to appellate authority for settling the disputed matters. The list of city, contact number, email ID, Officer’s name, and address is given below. 

CityContact No.Email AddressAddress of Appellate Authority
Mumbai    8879798969Mumappellate@hathway.netMr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013
Delhi & NCR  9289640111north.appellate@hathway.netMr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
Pune, Nashik, Aurangabad, Goa8879798969Mumappellate@hathway.netMr. Santosh Sonawane Address:- 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai, Maharashtra 400013
kar.appellate@hathway.netMr SHIVAKUMAR B J Address:- 137/138, Hathway House, Infantry road, Bangalore – 560001
Hyderabad040-49219998ap.appellate@hathway.netHannah Priyanka Address:- 303/ 304, 3rd floor, Mahaveer Chamber, Liberty circle, Himayath Nagar, Hyderabad – 500029
Chandigarh7999568295north.appellate@hathway.netMr. Jitendra Pratap Singh Address:- L-10 Green Park Extention, New Delhi-110016
Vishakhapatnam040-66989859ap.appellate@hathway.netLesliyard S Pereira Address:- 302/ 303, 3rd floor, Mahaveer Chamber, Liberty circle, Himayath Nagar, Hyderabad – 500029
UP West, Noida  9582024939north.appellate@hathway.netMr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
Karnataka    9606483670kar.appellate@hathway.netMr. Kiran Kumar Address: Hathway House, 137,138, Infantry Road. Corporation Division No 59.Civil Station, Bangalore – 560001
Madhya Pradesh  9993309651jalaluddin.mohammad@hcspl.netMr. Mohammad Jalaluddin Address – 12th Press Complex, AB Road Indore 452001
Punjab  9582024939north.appellate@hathway.netMr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
Gujarat9099977757appellate.surat@hathway.netMs. Vimal Mistry, Address: 9003,9004, World Trade Centre, Udhna Darwaja, Ring Road, Surat, 395002
Tamil Nadu    7338830303tn.appellate@hathway.netMr. Balaji P. Address – Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai 34
Telangana    040-66989859ap.appellate@hathway.netMs. Deepa Nelapati, Address: 303/ 304, 3rd floor, Mahaveer Chamber, Liberty Circle, Himayath Nagar, Hyderabad – 500029


Hathway is one of the trusted internet service providers and DTH operators. It functions in major cities of the country. Here we have listed all the essential customer care numbers you would need to face any problem using its services. Also, there is a city-wise list to keep you updated with the working customer care numbers, nodal officers, and appellate authority. We hope you get all the necessary information on the topic. You can post more questions for us.  We are happy to help.

Frequently Asked Questions

What is Hathway Customer Care Number?

Hathway’s Toll-free Customer Care Number is 1800-221119. You can call this number 24×7 to get the AI bot’s help. However, to speak to a customer care executive, you should call in working hours.

What is Hathway broadband customer care number?

The broadband customer care number is 1800 419 3114. You can call this number for your broadband complaint or new connection application.

How can I receive my Hathway customer ID?

You can visit selfcare.hathway.com to log in to your account via registered mobile number or account number to get your Hathway customer ID.

How to reach Hathway Customer care Chennai?

Call 044 40284028 if you need to reach Hathway customer care Chennai.

How to reach Hathway Customer Care Bangalore?

Call 080 40161616 to reach Hathway customer care Bangalore.

How do I activate Hathway?

After you make a payment, log in to the Self Care portal and check if the payment is successful. Generally, it takes half an hour to 4 hours to activate your account.

How to reach Hathway Customer Care Delhi?

You can call this number for Delhi customer care 1800 4197 900. In the above lists, you can see the list of customer care numbers for various cities.

How to reach Hathway Customer Care Hyderabad (Telangana)?

Call 18004193114 or 040-66989898 to reach Hyderabad customer care. You can also write your complaint or query at this email ID hydhelpdesk@ hathway.net.

How good is Hathway Broadband?

Hathway provides reliable broadband services to the major cities of the country.

What is Hathway Digital TV Cable Customer Care Number?

For all the queries related to your Digital Cable TV, you can call this number 1800-4197-900.

Why is my Hathway Internet not working?

If you have any problem with your broadband, you can reach customer care. Go through the list above to check for the customer care number of your city.

How can you register a Hathway complaint?

if your broadband is not working. Above we have listed customer care details for different cities where you can register your complaint. You can also call at 91-22-26001306 or share your queries at info@hathway.net.

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