Hathway or Hathway Cable & Datacom Ltd. is Mumbai based DTH and broadband service provider. It is an Indian company, acquired by Hathway in 1999. The company has a vast area of service in India. Presently, there are more than 15 cities where it is providing its services. It is known for its high bandwidth broadband internet experience. Since the advent of high-speed internet via telephone cable, Hathway has always been the customer’s first choice. The company has been able to provide excellent services, even amid growing competitors. Presently it is working in the sphere of Broadband and Digital Cable TV.
Though Hathway is a trusted and reliable service provider, if you face any difficulty or need some help, you can reach the Hathway customer care number. Here we have listed all Hathway contact details in one place. If you are looking for toll-free customer care numbers or city-wise customer care numbers, you will find it. You can also go through the list of Nodal officers operating in Broadband or Digital cable TV. In the list, we have also included the contact details of the Appellate authority if you are looking for a dispute settlement.
Table of Contents
Hathway All-India Customer Care Details
| Hathway Customer services | Contact Details |
| General Toll-free number | 18004193114 |
| Email Address | info@hathway.net investorgrievance@hathway.net |
| Broadband | 1800 419 3114 |
| Digital Cable TV | 1800-4197900 |
City-wise Hathway Customer Care Number
Hathway provides services in major cities in India. The customers enjoy the internet speed depending on their location and package. Without the hassle to go through the channel of customer care and redirect your local customer care number, you can directly dial the specific customer care number of your city for a quicker response.
The addresses of all service areas are categorized into 4 zones as given below:
North and Central Zone: Delhi, Noida, Chandigarh and Indore
West Zone: Mumbai, Pune, Aurangabad, Goa, Khed, Vadodara, Surat and Vapi
South Zone: Bangalore, Hyderabad, Chennai and Vellore
East Zone: Kolkata, Siliguri, Malda, Asansol and Sikkim
There are currently 15 cities on the list below of Hathway which is offering Broadband internet services.
| Location | Hathway Customer Care Number | Hathway Customer Care Email ID | Postal Address | Fax Number |
| Hyderabad | 040-66989898 | hydhelpdesk@hathway.net | 303/304,Mahaveer Chambers, Liberty X Road, Himayath Nagar Hyderabad -500029 | 040-66667285 |
| Baroda | 022-68760050 | vadhelpdesk@hathway.net | 101-102, Siddharth Complex, R.C. Dutt Road, Alkapuri, Vadodara 390007 | 0261- 6696555 |
| Surat | 022-68768100 | surathelpdesk@hathway.net | 6-10, UG floor, rekha park complex, opp surat aquarium, adajan hazira road, SURAT, GUJARAT 395009 | 0261- 6696555 |
| Vapi | 022-68768050 | vapihelpdesk@hathway.net | 17,Jay Tower-1, Silvassa Road, Imran Nagar, Vapi, 396191 | 0261- 6696555 |
| Karnataka | 080-40161616 | bangalorehelpdesk@hathway.net | Hathway House, 137/138, Infantry Road, Bangalore – 560001 | 080- 40161620 |
| Auranagabad | 022-68768005 | helpdeskaur@hathway.net | A4, Vitthalachi Daya, Cannought Place, Town Centre, Aurangabad 431003 | 0240- 6610777 |
| Pune | 020-49117700 | helpdeskpune@hathway.net | 2rd Floor, Sterling Plaza , Deccan Gymkhana, Junglee Maharaj Road, Pune – 411 004 | 020 – 49117700 |
| Mumbai | 022-68768200 | helpdesk@hathway.net | Trade World, “B” Wing, 10th Floor, Kamala Mills Comp, Senapati Bapat Marg, Lower Parel (W). Mumbai 400013 | 022- 68768200 |
| Goa | 0832-6713000 | goahelpdesk@hathway.net | 703, Geras Imperium, Patto, Panjim, Goa – 403001 | 0832- 6713000 |
| Delhi | 9167114444 022-43764600 | delhihelpdesk@hathway.net | L-10, Green Park Extension, New Delhi, 110016 | 022- 43764600 |
| Noida | 9167114444 022-43764600 | delhihelpdesk@hathway.net | L-10, Green Park Extension, New Delhi, 110016 | 022- 43764600 |
| Indore | 0731-4778888 | csindore@hathway.net | 12th Press Complex, AB Road Indore 452001 | 0731- 4778888 |
| Chandigarh | 9167114444 022-43764600 0172-4643506 / 07 | ccare@hathway.net | SCO 16-17, Top Floor, Sector – 34 A, Chandigarh | 0172- 4643506 |
| Kolkata | 033 – 40302444 | kolkatahelpdesk@hathway.net | Ecostation, 2nd Floor Plot No. 7, Block- BP, Sector -V, Salt Lake,Kolkata – 700091 | 033 – 40302350 |
| Sikkim | 033 – 40302444 | helpdeskSsikkim.isp@hathway.net | Sonam Palden Building, Tibet Road,Gangtok737 101 | 033 – 40302350 |
| Asansol | 033 40423666 | hfibersupport@hathway.net | Annapurna Building, 1st floor, BNR More, Asansol – 713304 | – |
| Malda | 033 40423666 | hfibersupport@hathway.net | Netaji Commercial Market, 2nd floor, Rath Bari, Malda – 732 101 | – |
| Siliguri | 033 40423666 | hfibersupport@hathway.net | Room no- 1 & 2, (3rd Floor), Metro Plaza, SF Road, Siliguri, Dist Darjeeling- 734 001 | – |
| Chennai & RO TN | 044-40284028 | chennaihelpdesk@hathway.net | Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai- 600 034 | 044- 40284028 |
Hathway Broadband Customer Care
Hathway Broadband users can use this Hathway customer care number 1800 419 3114 for any type of queries and complaints. You can also reach nodal officers. The list of cities and nodal officer’s details are given below.
| City Location | Hathway Customer Care Number | Hathway Customer Care Email ID |
| Mumbai | 022- 68768200 | helpdesk@hathway.net |
| Pune | 020-49117777 | helpdesk@hathway.net |
| Indore | 0731-4778888 | helpdesk@hathway.net |
| Vapi | 022-68768050 | subscribevapi@hathway.net |
| Surat | 022- 68768100 | subscribesurat@hathway.net |
| Aurangabad | 022 -68768005 | helpdesk@hathway.net |
| Bangalore | +91 80401 61616 & +91 80697 01616 | bangalorehelpdesk@hathway.net |
| Delhi | 9167114444/022-43764600 | subscriberdelhi@hathway.net |
| Kolkata | 033-40302444 | kolkatahelpdesk@hathway.net |
| Goa | 0832-6713000 | goahelpdesk@hathway.net |
| Chandigarh | 0172-4643506 / 4643507 | hathchandigarh@hathway.com |
| Noida | 9167114444/022-43764600 | subscriberdelhi@hathway.net |
| Indore | 0731-4778888 | helpdesk@hathway.net |
| Hyderabad | +91 80401 51616,+91 80697 01717 | hydhelpdesk@hathway.net |
| Khed | 9619600816 | helpdesk@hathway.net |
| Dapoli | 9619600816 | helpdesk@hathway.net |
| Ratnagiri | 9619600816 | helpdesk@hathway.net |
| Chiplun | 9619600816 | helpdesk@hathway.net |
| Vadodara | 022- 68768050 | subscribebaroda@hathway.net |
| Chennai | +91 80400 45999,+91 80697 01818 | chennaihelpdesk@hathway.net |
Nodal Officer’s contact number and Email ID
| City | Nodal Officer | Telephone no. | Hathway Customer Care Email ID |
| Aurangabad | Mr.Tushar Patil | 0240-6646029 | Aurnodal@hathway.net |
| Bangalore | Mr. Mohan Kumar | 9606483670 | kar.appellate@hathway.net |
| Delhi | Mr. Praveen Kumar | 9582893514 | ncr.nodal@hathway.net |
| Goa | Mr. Donald Noronha | 9545551168 | goa.nodal@hathway.net |
| Hyderabad | Ms.Deepa N | – | hyd.nodal@hathway.net |
| Indore | Mrs.Tripti Gurung | 8435001437 | idr.nodal@hathway.net |
| Kolkata | Mr. Shantanu Chakraborty | 033-40302350 | kolkatahelpdesk@hathway.net kol.appellate@hathway.net |
| Mumbai | Mr. Vishal Rajpure | 7400323134 | mumnodal@hathway.net |
| Nashik | Mr. Yogesh Uphade | 7798382222 | Nsknodal@hathway.net |
| Noida | Mr.Praveen Kumar | 9582893514 | ncr.nodal@hathway.net |
| Pune | Mr. Sameer Haldikar | 9765090789 | Punenodal@hathway.net |
| Surat | Mr. Jigar Prajapati | 9099977791 | nodal.surat@hathway.net |
| Vadodara | Mr.Hiral Patil | 9099977802 | nodal.vadodara@hathway.net |
| Vapi | Mr.Jignesh Patel | 9099977702 | nodal.vapi@hathway.net |
| Visakhapatnam | Mr. Gajapathi Rao | 9948393013 | vizag.nodal@hathway.net |
Hathway Digital Cable TV Customer Care
Hathway Digital Cable TV users can use this Hathway customer care number 1800-4197900 for any queries and complaints. You can also go through the Hathway Channel List to see the timings for your favorite shows. Regarding any questions or complaints of help, you can reach nodal officers as well. The list of cities and nodal officer’s details are given below.
Hathway Customer Care Toll Free Number- 1800 4197 900
Hathway Additional Contact Number- 0120-6836404
| City | Address |
| Aurangabad | a) 301-304 & 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad – 431003 b) Aurangabad – PP – Office , A4, Vitthalachi Daya Building, Above Hotel Rana, Connaught Place, CIDCO, Aurangabad – 431 001 |
| Bhilai | Plot No – 5, Akash Ganga, Near Railway Line, Supela, Bhilai – 490023 |
| Allahabad | Om Tower 3rd Floor 31 MG Marg, Civil Lines Allahabad – 211001 |
| Bangalore | Hathway House, 137/138, Infantry Road, Bengaluru – 560001 |
| Bhopal | 2nd Floor, Jyoti Cineplex, Zone II, M.P.Nagar, Bhopal -462011 |
| Bilaspur | Ware house Road, Bilaspur (C.g.) 495001 |
| Delhi | a) Plot No. B-1 / G-3, Mohan Co-operative Industrial Estate, Main Mathura Road, New Delhi b) 3, Dayanand Vihar, IIIrd Floor (back side) Delhi- 110092 c) 1449/31, Gali No 2 Durga Puri, Shahdra, Delhi 110093 |
| Faridabad | 5M/113,top floor, Patanjali Mega Store Building, Opp KL Mehta Girls Collage NIT 5, Faridabad, Haryana 121001 |
| Gwalior | Opp Hotel Man Mandir, 2nd Floor Behind Old High Court Lashkar Gwalior – 474001 |
| Gurgaon | Sec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001 |
| Ghaziabad | a) 559-C,Nyay Khand-1,Inderapuram, Ghaziabad-201014 b) C-8,IIIrd Floor Ocean Plaza, Shalimar Garden Extension 2, Sahibabad, Ghaziabad 201005 |
| Hyderabad | No. 603, 604, 6th Floor, Mahaveer Chambers, Liberty X Road, Himayath Nagar, Hyderabad – 500029 |
| Indore | 12, Press Complex, Behind Bhaskar Building, A B Road, Indore – 452008 |
| Jaipur | 20 -28 Fifth Floor , Manglam Electronics Market, Mansarowar Link Road, Riddhi Siddhi Crossing, Jaipur 302018 |
| Kolkata | Ecostation, Block-BP, Plot-7, 2nd Floor. Salt Lake Sector-V, Kolkata-700 091, West Bengal. |
| Korba | Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677 |
| Mumbai | B Wing, 10th Floor, Trade World, Kamala Mill Compound, Lower Parel West, Mumbai – 400013 |
| Mysore | 372, 1st Floor, 1st cross, Subbaiah Road, Ramaswamy Circle, Ramaraja Mohalla, Mysore – 570020 |
| Nashik | 2 nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik- 422 002, |
| Noida | a) B-31 A, SEC-10, Noida U.P- 201301 b) House no 7, Anil Vihar , Khoda Colony , Near Sahil Public School-201002 |
| Odisha | Ashrya , Plot No-72, Near Hotel SISMO, Gautam Nagar, Kalpana Square, Bhubaneshwar – 751014 |
| Panipat/Gohana | C-3 Hotel West Press Colony, Panipat, Haryana-132103/Bhisham Swaroop Colony Near Deep Hotel, Panipat, Haryana |
| Pune | 3rd Floor, Sterling Plaza , Deccan Gymkhana, Above Axis Bank, Jnuglee Maharaj Road, Pune – 411004 |
| Raipur | Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri, Raipur (C.G.) 492001 |
| Saharanpur | Opposite Motal quality, Railway Road,Saharanpur -247001 |
| Sikkim | Sonam Palden Building, Tebet Road, Gangtok, Pin – 737101 |
Nodal Officer’s contact number and Email ID
| City | Nodal Officer | Telephone no. | Email ID |
| Haryana | Ms. Roopali Mathur | 09582455648 | digital.delnodal@hathway.net |
| Karnataka | Mr. SiddeGowda SN | 9133537375 | digital.blrnodal@hathway.net |
| Bhopal | Mr.Aditya Dixit | 09893309818 | digital.bhopalnodal@hathway.net |
| Indore | Mr. Jayant Agarwal | 9826050366 | digital.indorenodal@hathway.net |
| Jabalpur | Ms. Jyoti Tiwari | 8889747788 | jyoti.tiwari@hathway.net |
| Maharashtra | Ms. Roopali Mathur | 09582455648 | digital.mumnodal@hathway.net |
| New Delhi | Ms. Roopali Mathur | 09582455648 | digital.delnodal@hathway.net |
| Odisha | Mr. Shantanu Chakraborty | 9073352880 | eastnodal@hathway.net |
| Rajasthan | Mr. Kuldeep Singh | 9829050990 | k.rathore@hathway.net |
| Sikkim | Mr.Shantanu Chakraborty | 9073352880 | eastnodal@hathway.net |
| Telangana | Mr.Leslie Pereira | 9346996818 | nodalhydcatv@hathway.net |
| Uttar Pradesh | Ms. Roopali Mathur | 09582455648 | digital.delnodal@hathway.net |
| West Bengal | Mr. Shantanu Chakraborty | 9073352880 | eastnodal@hathway.net |
Hathway Appellate Authority Contact Number, Email ID, and Address
If necessary, you can reach to appellate authority for settling the disputed matters. The list of city, contact number, email ID, Officer’s name, and address is given below.
| City | Contact No. | Email Address | Address of Appellate Authority |
| Mumbai | 8879798969 | Mumappellate@hathway.net | Mr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013 |
| Delhi & NCR | 9289640111 | north.appellate@hathway.net | Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016 |
| Pune, Nashik, Aurangabad, Goa | 8879798969 | Mumappellate@hathway.net | Mr. Santosh Sonawane Address:- 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai, Maharashtra 400013 |
| Bangalore | 08046881888 | kar.appellate@hathway.net | Mr SHIVAKUMAR B J Address:- 137/138, Hathway House, Infantry road, Bangalore – 560001 |
| Hyderabad | 040-49219998 | ap.appellate@hathway.net | Hannah Priyanka Address:- 303/ 304, 3rd floor, Mahaveer Chamber, Liberty circle, Himayath Nagar, Hyderabad – 500029 |
| Chandigarh | 7999568295 | north.appellate@hathway.net | Mr. Jitendra Pratap Singh Address:- L-10 Green Park Extention, New Delhi-110016 |
| Vishakhapatnam | 040-66989859 | ap.appellate@hathway.net | Lesliyard S Pereira Address:- 302/ 303, 3rd floor, Mahaveer Chamber, Liberty circle, Himayath Nagar, Hyderabad – 500029 |
| UP West, Noida | 9582024939 | north.appellate@hathway.net | Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016 |
| Karnataka | 9606483670 | kar.appellate@hathway.net | Mr. Kiran Kumar Address: Hathway House, 137,138, Infantry Road. Corporation Division No 59.Civil Station, Bangalore – 560001 |
| Madhya Pradesh | 9993309651 | jalaluddin.mohammad@hcspl.net | Mr. Mohammad Jalaluddin Address – 12th Press Complex, AB Road Indore 452001 |
| Punjab | 9582024939 | north.appellate@hathway.net | Mr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016 |
| Gujarat | 9099977757 | appellate.surat@hathway.net | Ms. Vimal Mistry, Address: 9003,9004, World Trade Centre, Udhna Darwaja, Ring Road, Surat, 395002 |
| Tamil Nadu | 7338830303 | tn.appellate@hathway.net | Mr. Balaji P. Address – Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai 34 |
| Telangana | 040-66989859 | ap.appellate@hathway.net | Ms. Deepa Nelapati, Address: 303/ 304, 3rd floor, Mahaveer Chamber, Liberty Circle, Himayath Nagar, Hyderabad – 500029 |
Conclusion
Hathway is one of the trusted internet service providers and DTH operators. It functions in major cities of the country. Here we have listed all the essential customer care numbers you would need to face any problem using its services. Also, there is a city-wise list to keep you updated with the working customer care numbers, nodal officers, and appellate authority. We hope you get all the necessary information on the topic. You can post more questions for us. We are happy to help.
Frequently Asked Questions
Hathway’s Toll-free Customer Care Number is 1800-221119. You can call this number 24×7 to get the AI bot’s help. However, to speak to a customer care executive, you should call in working hours.
The broadband customer care number is 1800 419 3114. You can call this number for your broadband complaint or new connection application.
You can visit selfcare.hathway.com to log in to your account via registered mobile number or account number to get your Hathway customer ID.
Call 044 40284028 if you need to reach Hathway customer care Chennai.
Call 080 40161616 to reach Hathway customer care Bangalore.
After you make a payment, log in to the Self Care portal and check if the payment is successful. Generally, it takes half an hour to 4 hours to activate your account.
You can call this number for Delhi customer care 1800 4197 900. In the above lists, you can see the list of customer care numbers for various cities.
Call 18004193114 or 040-66989898 to reach Hyderabad customer care. You can also write your complaint or query at this email ID hydhelpdesk@ hathway.net.
Hathway provides reliable broadband services to the major cities of the country.
For all the queries related to your Digital Cable TV, you can call this number 1800-4197-900.
If you have any problem with your broadband, you can reach customer care. Go through the list above to check for the customer care number of your city.
if your broadband is not working. Above we have listed customer care details for different cities where you can register your complaint. You can also call at 91-22-26001306 or share your queries at info@hathway.net.
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