Hathway Customer Care Number

Hathway or Hathway Cable & Datacom Ltd. is Mumbai based DTH and broadband service provider. It is an Indian company, acquired by Hathway in 1999. The company has a vast area of service in India. Presently, there are more than 15 cities where it is providing its services. It is known for its high bandwidth broadband internet experience. Since the advent of high-speed internet via telephone cable, Hathway has always been the customer’s first choice. The company has been able to provide excellent services, even amid growing competitors. Presently it is working in the sphere of Broadband and Digital Cable TV.

Though Hathway is a trusted and reliable service provider, if you face any difficulty or need some help, you can reach the customer care number. Here we have listed all the contact details in one place. If you are looking for toll-free customer care numbers or city-wise customer care numbers, you will find it. You can also go through the list of Nodal officers operating in Broadband or Digital cable TV. In the list, we have also included the contact details of Appellate authority if you are looking for a dispute settlement.

Hathway All-India Customer Care Details

Hathway Customer servicesContact Details
General Toll-free number1800221119
Email Addressinfo@hathway.net investorgrievance@hathway.net
Broadband1800 419 3114
Digital Cable TV1800-4197900

City-wise Hathway Customer Care Number

Hathway provides services in major cities in India. The customers enjoy the internet speed depending on their location and package. Without the hassle to go through the channel of customer care and redirect your local customer care number, you can directly dial the specific customer care number of your city for quicker response. There are 14 cities in the list below, and few more cities added to the list like Chennai and Bangalore.

  City LocationCustomer Care NumberEmail Address
  Mumbai  18004193114 022-68768200  helpdesk@ hathway.net
  Baroda18004193114 022-68760050vadhelpdesk@ hathway.net
  Pune  18004193114 020-49117700  helpdeskpune@hathw ay.net
  Vapi  18004193114 022-68768050  vapihelpdesk@ hathway.net
  Surat18004193114 022-68768100surathelpdesk@ hathway.net
  Aurangabad  18004193114 022-68768005  helpdeskaur@ hathway.net
  Karnataka18004193114 080-40161616bangalorehelpdesk@h athway.net
  Delhi18004193114 9167114444 022-43764600delhihelpdesk@hathw ay.net
  Kolkata  18004193114 033 – 40302444  kolkatahelpdesk@hat hway.net
  Goa  18004193114 0832-6713000  goahelpdesk@ hathway.net
  Chandigarh18004193114 9167114444 022-43764600 0172-4643506 / 07  ccare@hathway.net
  Noida18004193114 9167114444 022-43764600  delhihelpdesk@hathw ay.net
  Indore18004193114 0731-4778888csindore@hathway.net
  Hyderabad18004193114 040-66989898hydhelpdesk@ hathway.net

Hathway Broadband Customer Care

Hathway Broadband users can use this Hathway customer care number 1800 419 3114 for any type of queries and complaints. You can also reach nodal officers. The list of cities and nodal officer’s details are given below.

Nodal Officer’s contact number and Email ID

CityNodal OfficerTelephone no.Email ID
AurangabadMr.Tushar Patil0240-6646029Aurnodal@hathway.net               
BangaloreMr. Mohan Kumar9606483670kar.appellate@hathway.net
DelhiMr. Praveen Kumar9582893514ncr.nodal@hathway.net
GoaMr. Donald Noronha9545551168goa.nodal@hathway.net
HyderabadMs.Deepa Nhyd.nodal@hathway.net
IndoreMrs.Tripti Gurung8435001437idr.nodal@hathway.net
KolkataMr. Shantanu Chakraborty033-40302350kolkatahelpdesk@hathway.net kol.appellate@hathway.net
MumbaiMr. Vishal Rajpure7400323134mumnodal@hathway.net
NashikMr. Yogesh Uphade7798382222Nsknodal@hathway.net
NoidaMr.Praveen Kumar9582893514ncr.nodal@hathway.net
PuneMr. Sameer Haldikar9765090789Punenodal@hathway.net               
SuratMr. Jigar Prajapati9099977791nodal.surat@hathway.net
VadodaraMr.Hiral Patil9099977802nodal.vadodara@hathway.net
VapiMr.Jignesh Patel9099977702nodal.vapi@hathway.net
VisakhapatnamMr. Gajapathi Rao9948393013vizag.nodal@hathway.net

Hathway Digital Cable TV Customer Care

Hathway Digital Cable TV users can use this Hathway customer care number 1800-4197900 for any queries and complaints. You can also go through the Hathway Channel List to see the timings for your favorite shows. Regarding any questions or complaints of help, you can reach nodal officers as well. The list of cities and nodal officer’s details are given below.

Nodal Officer’s contact number and Email ID

CityNodal OfficerTelephone no.Email ID
HaryanaMs. Roopali Mathur09582455648     digital.delnodal@hathway.net
KarnatakaMr.Selvin Kumar9133537375digital.blrnodal@hathway.net
BhopalMr.Aditya Dixit09893309818digital.bhopalnodal@hathway.net
IndoreMr. Jayant Agarwal9826050366digital.indorenodal@hathway.net
JabalpurMs. Jyoti Tiwari8889747788jyoti.tiwari@hathway.net
MaharashtraMr. Tushar Thange9833717729digital.mumnodal@hathway.net
New DelhiMs. Roopali Mathur09582455648digital.delnodal@hathway.net  
OdishaMr. Shantanu Chakraborty9073352880eastnodal@hathway.net
RajasthanMr. Kuldeep Singh9829050990k.rathore@hathway.net
SikkimMr.Shantanu Chakraborty      9073352880eastnodal@hathway.net
TelanganaMr.Leslie Pereira9346996818nodalhydcatv@hathway.net
Uttar PradeshMs. Roopali Mathur09582455648digital.delnodal@hathway.net
West BengalMr. Shantanu Chakraborty9073352880eastnodal@hathway.net

Hathway Appellate Authority Contact Number, Email ID, and Address

If necessary, you can reach to appellate authority for settling the disputed matters. The list of city, contact number, email ID, Officer’s name, and address is given below. 

CityContact No.Email AddressAddress of Appellate Authority
    Mumbai    8879798969mumappellate@hathway.netMr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013
  Delhi & NCR  9582024939north.appellate@hathway.netMr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
  UP West  9582024939north.appellate@hathway.netMr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
    Karnataka    9606483670kar.appellate@hathway.netMr. Kiran Kumar Address: Hathway House, 137,138, Infantry Road. Corporation Division No 59.Civil Station, Bangalore – 560001
  Madhya Pradesh  9993309651jalaluddin.mohammad@hcspl.netMr. Mohammad Jalaluddin Address – 12th Press Complex, AB Road Indore 452001
  Punjab  9582024939north.appellate@hathway.netMr. Ramendra Kumar Address:- L-10 Green Park Extension, New Delhi-110016
    Gujarat    9099977757appellate.surat@hathway.netMs. Vimal Mistry, Address: 9003,9004, World Trade Centre, Udhna Darwaja, Ring Road, Surat, 395002
    Tamil Nadu    7338830303tn.appellate@hathway.netMr. Balaji P. Address – Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai 34
  Telangana    040-66989859ap.appellate@hathway.netMs. Deepa Nelapati, Address: 303/ 304, 3rd floor, Mahaveer Chamber, Liberty Circle, Himayath Nagar, Hyderabad – 500029
  Pune, Aurangabad, Goa    8879798969mumappellate@hathway.netMr.Santosh Sonawane, Address: 10th Floor, B-Wing, Trade World, Kamala Mills Compound, SB marg, Lower Parel West, Mumbai 400013

Conclusion

Hathway is one of the trusted internet service providers and DTH operators. It functions in major cities of the country. Here we have listed all the essential customer care numbers you would need to face any problem using its services. There is a city-wise list to keep you updated with the working customer care numbers, nodal officers, and appellate authority. We hope you get all the necessary information on the topic. You can post more questions for us.  We are happy to help.

Frequently Asked Questions

What is Hathway Customer Care Number?

Hathway’s Toll-free Customer Care Number is 1800-221119. You can call this number 24×7 to get the AI bot help. However, to speak to a customer care executive, you should call in working hours.

What is Hathway broadband customer care number?

The broadband customer care number is 1800 419 3114. You can call this number for your broadband complaint or new connection application.

How can I receive my Hathway customer ID?

You can visit selfcare.hathway.com to login to your account via registered mobile number or account number to get your Hathway customer ID.

How to reach Hathway Customer care Chennai?

Call 044 40284028 if you need to reach Hathway customer care Chennai.

How to reach Hathway Customer Care Bangalore?

Call 080 40161616 to reach the Hathway customer care Bangalore.

How do I activate Hathway?

After you make a payment, log in to the Self Care portal and check if payment is successful. Generally, it takes half an hour to 4 hours to activate your account.

How to reach Hathway Customer Care Delhi?

You can call this number for Delhi customer care 1800 4197 900. In the above lists, you can see the list of customer care numbers for various cities.

How to reach Hathway Customer Care Hyderabad (Telangana)?

Call 18004193114 or 040-66989898 to reach Hyderabad customer care. You can also write your complaint or query at this email ID hydhelpdesk@ hathway.net.

How good is Hathway Broadband?

Hathway provides reliable broadband services to the major cities of the country.

What is Hathway Digital TV Cable Customer Care Number?

For all the queries related to your Digital Cable TV, you can call this number 1800-4197-900.

Why is my Hathway Internet not working?

If you have any problem with your broadband, you can reach to the customer care. Go through the list above to check for the customer care number of your city.

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