DTDC Customer Care

DTDC- Desk to Desk Courier & Cargo is one of the most preferred courier companies in India. Started in 1990, in the last three decades, DTDC has expanded its operations in foreign countries such as USA, UK, Canada, UAE, Hong Kong, Australia, China and all Asian countries. The key services of DTDC include courier service within the country, Premium Express Services that includes delivery in all the major metropolitan cities. The company strives for real-time services, including Air services, surface services, rail services, etc. You can rest assured of the parcel and package as it would be delivered in the best condition at the dedicated time.

Once DTDC has taken the parcel, you will get an SMS that would allow you to track your product. In addition to this, you can also track the package through E Tracker. Besides this, if you have any query related to the courier, packaging solutions etc. You can connect with the DTDC customer care team through their customer care number, operational for your city.

DTDC Customer Care Numbers for Different Cities

LocationContact Number
Ahmedabad7305770577
Bangalore7305770577
Chandigarh7305770577
Chennai7305770577
Delhi7305770577
Ghaziabad7305770577
Hyderabad7305770577
Jaipur7305770577
Kolkata7305770577
Mumbai7305770577
Pune7305770577

Note- Standard charges would be applicable on call.

Steps to Raise Service Query on DTDC

Whether you are not able to track your parcel, or you’re your parcel has not reached its destination within the dedicated time, you can raise your query at the DTDC portal by following these steps.

1. Visit the official website of DTDC

2. Click on Contact Us.

3. Tap on to Raise a Service Query.

4.  Then Log-in to the Support portal with your registered email address and password.

5. In case you haven’t registered at the portal, you can continue as a Guest, click on Continue as Guest.

6. On the subsequent page, enter all the necessary details such as Name, Mobile, Email etc.

7. Then tap on the Submit Button.

Note: On sign-up at the portal, you will get complete access to DTDC’s self-service portal, and users can access their accounts to raise support tickets and track the status of the currier.

Key Features of Desk to Desk Courier & Cargo

  • Pick up products from more than 100 cities in India.
  • Easy payment through online modes.
  • Zero Contact while delivering the package.
  • You can track the status of the currier on the go.
  • Allows scheduling a pickup.

Steps to schedule a Pick up through DTDC

Whether you live in Kolkata, Bangalore, Hyderabad, New Delhi or Mumbai or Chennai, or anywhere in India, you can effortlessly schedule your pick up. Here we have listed steps by steps procedures to schedule a pick up through DTDC.

  • Download the MyDTDC mobile app.
  • Fill in all your package and other compulsory details.
  • Schedule the specific day and date.
  • Complete the online payment process.
  • Subsequently, the DTDC field executive will align with you and pick up the parcel.

Conclusion:

Known to be one of the best courier companies in India, DTDC started its operations in 1990. It transports the package anywhere in the country. Plus, you can send your courier to foreign countries through DTDC. For any queries, you can reach out to the DTDC customer care team.

FAQs:

1. How can I complain to DTDC?

You can either call at 7305770577 or can raise your query on the portal.

2. How can I check my DTDC customer care number?

You can call at 7305770577 or visit the Contact Us page of the portal to connect with DTDC customer care.

3. How many days it will take for the DTDC courier?

Usually, it takes 2-7 days to deliver the package at the delivery.

4. How can I check my courier status on DTDC?

Once your package is picked up from the stated destination, you will receive an SMS containing a link for tracking. You can even track via E-Tracker mode.

Garima Kaushis

Garima Kaushis

Garima is an enthusiastic writer from Gurgaon. Her content holds value and information which is sourced from her long writing experience. Through her writings, you can explore vistas over wide range of topics. She loves to share her experience and bond with people around her. Her favorite leisure day would include shopping, reading book, good food and movies.

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Garima Kaushis

Garima is an enthusiastic writer from Gurgaon. Her content holds value and information which is sourced from her long writing experience. Through her writings, you can explore vistas over wide range of topics. She loves to share her experience and bond with people around her. Her favorite leisure day would include shopping, reading book, good food and movies.

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