DTDC- Desk to Desk Courier & Cargo is one of India’s most preferred courier companies. Starting in 1990, in the last three decades, DTDC has expanded its operations in foreign countries such as USA, UK, Canada, UAE, Hong Kong, Australia, China, and all Asian countries. The key services of DTDC include courier service within the country, and Premium Express Services that include delivery in all the major metropolitan cities. The company strives for real-time services, including air, surface, rail, etc. You can rest assured of the parcel and package as it will be delivered in the best condition at the dedicated time.
Once DTDC has taken the parcel, you will get an SMS allowing you to track your product. In addition to this, you can also track the package through E Tracker. Besides, if you have any queries related to the courier, packaging solutions, etc. You can connect with the DTDC customer care team through their customer care number, operational for your city.
DTDC Customer Care Numbers for Different Cities
Note- Standard charges would be applicable on call.
Steps to Raise Service Query on DTDC
Whether you are not able to track your parcel or you’re your parcel has not reached its destination within the dedicated time, you can raise your query at the DTDC portal by following these steps.
1. Visit the official website of DTDC
2. Click on Contact Us.
3. Tap on to Raise a Service Query.
4. Then Log-in to the Support portal with your registered email address and password.
5. In case you haven’t registered at the portal, you can continue as a Guest. Click on Continue as Guest.
6. On the subsequent page, enter all the necessary details such as Name, Mobile, Email etc.
7. Then tap on the Submit Button.
Note: On sign-up at the portal, you will get complete access to DTDC’s self-service portal, and users can access their accounts to raise support tickets and track the status of the currier.
Key Features of Desk to Desk Courier & Cargo
- Pick up products from more than 100 cities in India.
- Easy payment through online modes.
- Zero Contact while delivering the package.
- You can track the status of the currier on the go.
- Allows scheduling a pickup.
Steps to schedule a Pick up through DTDC
Whether you live in Kolkata, Bangalore, Hyderabad, New Delhi or Mumbai or Chennai, or anywhere in India, you can effortlessly schedule your pick up. Here we have listed steps by steps procedures to schedule a pick up through DTDC.
- Download the MyDTDC mobile app.
- Fill in all your package and other compulsory details.
- Schedule the specific day and date.
- Complete the online payment process.
- Subsequently, the DTDC field executive will align with you and pick up the parcel.
Known to be one of the best courier companies in India, DTDC started its operations in 1990. It transports the package anywhere in the country. Plus, you can send your courier to foreign countries through DTDC. You can reach out to the DTDC customer care team for any queries.
You can either call at 7305770577 or can raise your query on the portal.
You can call at 7305770577 or visit the Contact Us page of the portal to connect with DTDC customer care.
Usually, it takes 2-7 days to deliver the package at the delivery.
Once your package is picked up from the stated destination, you will receive an SMS containing a link for tracking. You can even track via E-Tracker mode.